Manager Quality

MICHAEL A. DEAN

***** * *** ******, ***** Fe, TX 77510 Phone: 832-***-**** Email: *********@*****.***

QUALITY PROFESSIONAL successful at leading all phases of quality assurance and quality control in global procurement, production, sales, and engineering support. Over 20 years of experience with applying “lean” methodology, improving efficiency and productivity, enhancing quality, cutting shipping time, building top-performing teams and ensuring a safe, environmentally compliant workplace. Effective in building seamless internal and external supplier relationships to reduce costs. Core expertise includes:

• Quality Operations & Productivity Improvement

• Certified ISO9001 Lead Auditor

• Supplier Qualification & Performance Monitoring

• Supplier Sourcing & Negotiations

• Development & Assurance of Inspection & Test Plans

• Procurement Activity Auditing

• Procurement Surveillance Planning

• Document Control Management

• Corrective Action System Management

• Supplier Data Management

WHAT I BRING TO YOU

Urgency of Response and Action

Customer/Supplier Interface Professionalism

Detailed Cost/Production/Supply Focus

Seamless Interdepartmental Support

Timely Regulatory Compliance Reporting (EPA, TCEQ, OSHA, FDA)

Strong Technical Writing Skills (ITP, FAI, APQP, PPAP, FMEA, CAPA, Management Review, Audits)

Proficiency in MS Office, Adobe Acrobat, various QM, SPC, and ERP packages

EDUCATION PROFESSIONAL SOCIETY MEMBERSHIPS

MBA - Wheeling College American Society for Quality

BS Chemistry - West Virginia University American Society for Nondestructive Testing

RECENT PROFESSIONAL EXPERIENCE

PROCESS TECHNOLOGY INSTRUCTOR – Remington College July 2015 – Present

Full Time Instructor of process technology (NAPTA – PTEC) in Chemistry, Quality Control (Six Sigma Tools), Plant Operations, Process Troubleshooting, and MS Office.

QUALITY ASSURANCE MANAGER - Third Coast Terminals, Pearland, TX Sept. 2013 – June 2015

Manage plant quality and ISO9001 compliance. Developed workflows for production and administration for value stream analysis and implementation of ERP system.

• Updating procedures and driving continual improvements in regulatory compliance.

• Coordinator for Responsible Care (The American Chemistry Council)

• Coordinator for Responsible Distribution (National Association of Chemical Distributors)

QUALITY ASSURANCE SPECIALIST – Greif Packaging LLC, La Porte, TX Aug. 2012 – Sept. 2013

Manage all plant environmental and ISO9001 compliance. Achieved ISO9001 registration after ten-month inactivity gap (restored full conformance in three months). Responsible for all CAPA’s, supplier and product quality monitoring. Performed customer service functions related to product launch, scale-up, and complaints.

• Reduced percent recurring non-conformances by 50%

• Reduced complaint response time by 85%.

• Implemented storm water sampling program.

• Reduced TCEQ enforcement findings to zero.

• Pioneering adopter of compliance management system for meeting TCEQ requirements.

QUALITY ASSURANCE MANAGER – Ventech Engineers, Pasadena, TX Oct. 2006 – July 2011

(Contract based construction and engineering firm – major contract ended 2011).

Manage supplier surveillance inspectors and construction site quality managers. Project Quality Plan implementation for numerous foreign and domestic projects. Quality control of plant equipment refurbishments and new equipment manufacturing and installation. Oversight of production shop quality control group, receiving inspection of critical items, and corrective action system.

• Improved Supplier Data Requirements and Review systems.

• Developed and implemented Job Data Book system to build data books from categorized supplier data.

• Built internal web-pages for dissemination of supplier data, job scopes, and job specifications.

•Wrote Piping Production manual for ASME/API code compliance.

• Implemented ASME approved manual to obtain NBIC pressure vessel production and repair stamps.

CONTINUOUS IMPROVEMENT MANAGER - Ellwood Texas Forge, Houston, TX May 2004 – Oct. 2006

(Plant management reorganization in Sept. 2006.)

Process Kaizen, mapping and simplification of processes, corrective and preventive actions for aerospace products. Processes include steel and super-alloy cutting, forging, machining, and inspecting for OCTG and aerospace engine applications.

• Streamlined internal quality approval process for aerospace products reducing cycle time by a week.

• Developed intuitive process instructions for primary equipment operators.

QUALITY MANAGER - RTI Fabrication, Houston, TX October 2002 - May 2004

Manager of quality systems for production processes, vendor qualifications, corrective and preventive actions, ISO 9001/AS9100 and regulatory requirements. Processes include super-alloy extrusion, coiling, cutting, bending, stretching, machining, inspecting, and packaging for OCTG and airframe applications.

• Upgraded quality system registration from ISO 9001:2000 to AS9100 over an 8 month period.

• Developed (sister company) quality system from no work instructions to certified to AS9100 in 8 months.

• Implemented statistical techniques.

• Achieving prime contractor's (Boeing) designation as 'self- certifying' for commercial aircraft parts.

MANAGER OF QUALITY ASSURANCE - Evenflo Company, Canton, GA Jan. 2000 - Oct. 2002

(Plant closed. Closure announced August 2002.)

Managed test lab for product development, production processes, product validation, and process validation. Managed supplier qualifications, corrective and preventive actions, ISO 9000, UL, FDA cGMP, CPSC and regulatory requirements. Processes include injection molding, blow molding, liquid injection molding, automated assembly, manual assembly, rubber compounding, thermoforming, screen-printing, pad printing, packaging for medical devices, and other consumable juvenile products.

• Reduced scrap and rework by 75% in 6 months; a savings of over $300,000 annually.

• Saved $550,000 annually by reducing headcount and overtime in an 18-month period.

• Developed production improvements over 4 month period for $65,000 savings annually.

• Instrumental in achieving 100% on-time delivery in start-up of 'medical device' in a 3 month period.

QUALITY CONTROL MANAGER - TRW Automotive Electronics, Hampton, VA Sept. 1997 – Jan. 2000

(Plant closed. Closure announced December 2000.)

Managed daily production quality control, non-conformance investigations, and measures of process performance and capability. Managed metrology lab. Processes include thermoforming, pad printing, screen-printing, laser cutting, and die cutting, lamination, automated assembly, manual assembly, inspection and test.

• Improved prototype qualification system over 6 months reducing time to market by 50%.

• Developed critical item supplier network

• Managed 'crunch' (two week) startup of critical automotive part achieving 100% on-time delivery.

• Instrumental in 'lean team' improvements reducing unit cost by 60% over an 18-month period.

• Achieved quality below 50ppm defective on high volume process over an 18-month period.

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