Robert J. Burke
*** ***** **** ****** ******, NJ 08080 ********@*******.***
856-***-**** home 609-***-**** cell
EMPLOYMENT
LIBERTY MUTUAL INSURANCE COMPANY 01/2008 – 11/2015
COMMERCIAL AUTO CLAIMS ADJUSTOR II
Investigate commercial auto accidents, interview insured, claimants and witnesses for facts of loss.
Data entry and review for all claims processed
Liability decisions
All internal audits performed monthly
Assisted Unit leader with day to day supervision of team
WASHINGTON TOWNSHIP POLICE DEPT 09/1987 – 09/2007
POLICE DISPATCHER 09/1987 – 09/1999
Answering, dispatching and data entry of all emergency calls
Training new dispatch personnel
Operate computer to interpret Federal and State messages (NCIC)
Processed routine police documents and records
POLICE RECORDS/ DATA MANANGEMENT 09/1999 -09/2007
Data Entry of police reports into system ensuring they are coded properly
for Uniformed Crime Report purposes
Trained and supervised records personnel
Created disposal system for dated records
Ensure OPRA laws are followed when records are requested
Crime mapping
Maintained record logs for all data basis
Received and dispensed information in person, phone or computer
Purchased office supplies and computer replacement
Mail sorted and delivered
Terminal Agency Coordinator – liaison between State and local Police
Trained personnel to be certified and to operate NCIC/MDT computer
Maintained all Training logs for State Police audits monthly
Prepared monthly Uniformed Crime Report for State/Federal Agencies
Expungement requests/disposal of reports per court order
EMERGENCY 911 COORDINATOR
Made sure all addresses are correct and verified through 911 Communication Center and correct any problems by working with phone company and communication
EDUCATION
Gloucester County College – Associate Degree
Washington Township High School - Diploma
SYSTEMS
Microsoft Office
Excel