Dear Sir/Madam,

I am herewith sending my resume and cover letter for your consideration.

thanking you

have a nice day

Paramjeet Kaur

Cover letter

Paramjeet Kaur

C6/1 Keshavpuram

New Delhi-110035

Phone: 919*********

Email- acwltu@r.postjobfree.com

Dear sir/ Madam,

My Name is Paramjeet Kaur, I have more than 5 year of experience in hospitality Industry,

and I feel I am best suited for the job you mentioned.

I am passionate, well mannered, responsible and reliable person always looking to give my

customer best quality dining and staying experience, working in various departments in

restaurant as well as hotel. I am an experienced cashier knowing POS, ordering stock &

part of many promotional campaigns and project of my employers.

I am multitasking, punctual, dedicated .polite, friendly and very hygienic. I am well versed

with intra and inter department coordination as well as customer care is my passion and I

treat my customers with respect. Known as gifted multitask worker I can handle customer

care with my politeness, while performing and working on orders, conducting room

inspections, training my junior staff if any, instructing my coworker or chef regarding

special customer needs or taste.

I am going to complete my Specialist Diploma in Hospitality Management in Boston

Business School, Singapore, in November 2016, meantime provided chance to serve your

organization, I assure you being a team player with knowledge of superior customer care

skill, and habit of thriving under pressure or stressful situation will be asset for your

organization.

Responsible, Reliable, hardworking, skilled and honest people hard to find, I feel I fit all

those criteria. I am hoping you will give me the opportunity to serve your organization to

prove my worth.

Thanking you

Param jeet Kaur

INDIA

Resume

Param jeet Kaur

Experienced hospitality worker from India with more than 5 year experience in various positions,

From front desk clerk ( eat and take out Pizzeria) to night shift manger. I have a skill to keep my

customer satisfied even in odd situations. I am polite, very friendly, attentive to details, able to

thrive under stressful condition. If you hire me I think I will be over and above your expectation if

you are looking for a perfect hospitality worker.

Professional Experience;

Muncheez pizzeria Jan 2014- May 2016

Greet and Register customer on arrival in this 150 seat very busy Pizza of town, seat

memorizing and providing them satisfactory customer service through friendliness,

efficiency and knowledge

My job was to keep best of my service and quality for my customers while they dine

While keeping food safety and standard, often visiting to kitchen to direct kitchen staff and

chef as per special need and service to the customer desired.

I often oversee diverse task and ask customer for their review of taste.

Take the reservation of customer and send reminder to their cell phone for their kitty

parties or any other social functions.

Daily maintenance of cash and credit card transaction.

Ensure the kitchen staff and chef know the pre-instruction for particular party or

gathering.

White house Tourist Lodge Delhi May 2010 - Dec-2013

Greet and register guests in 70 plus room motel in heart of Delhi using POS at the hotel

Register

Balance daily cash at end of my shift ( biweekly day and night) and create accurate report

of accounting and any note or instruction for the next shift manager for any complain or

discrepancy

I also train new employees for the point of sale (POS) registers

During my night shift I work as night shift Manager like providing guest services, room

inspection, confirming any online reservation system.

Report and take any complain from customers to refer to chief Manager or appropriate

department.

Providing customer friendly information about the city and its historical point of interest

and how to go there and what are best and cheapest way of transportation

Taking room service order for the customer, providing them the food and laundry & other

errand from other hotel staff.

Assist and help physically handicap tourist or guests

Reminding the guest about their morning alarm if they desired so.

Educational

Presently doing Specialist Diploma in Hospitality Management in Boston Business School,

Singapore

www.bostonbiz.edu.sq course and internship finish in November 2016.

Senior secondary school from state education board of Rajasthan (INDIA)

Skill:

Computer certification diploma course A grade

School district volleyball team captain

Interest:

Travelling, social services, organizing health care camps in slums of Delhi

Thanks

Sincerely yours

Param jeet Kaur

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