Medical Assistant Customer Service

Mary S. Eric

**** ***** *****

Clarksville, TN **040

Phone: 763-***-****

****.******@*****.***

Objective

• To obtain a position to utilize my current skills and abilities in Medical Assistant.

Ability Summary

Medical Assistant: I have two years' education experience in Medical Assistant Program, and four year degree in the field of healthcare administration. I accomplished measurable results while providing primary care in a dynamic, fast-paced environment. Possess a comprehensive background in Early Childhood Development, program management, and safety assurance derived from hands-on training and education. Managed risk upon multiple lines to protect asset, property, and equipment, while meeting the expectations of senior leadership. Possess extensive knowledge in medical assistant, customer service, and patient care. Career is supported by Bachelor's Degree in Healthcare Administration and Associate Degree in Medical assistant.

Employment History

Medical Assistant

09/22/16 Community Medical Center 739B North Dr. Hopkinsville

KY 42240

• Walk patients to the examination room prepare them for their visit

• Take vital signs and record it in the eClinicalWorks

• Review upcoming schedules and make sure we have all the necessary paperwork

• Perform an in-house urinalysis, drug screening, and pregnancy test

Teaching Assistant

07/2007 - 05/2011 New Horizon (Daycare Center) 2381 108th Ln NE, Blaine, MN

• Provided primary care for children at a daycare center

• Assessed age-appropriate activity levels and monitored them while following regulations

• Planned and organized activities that stimulate physical, intellectual, and social growth

• Assisted children in exploration of individual interests within the classroom

• Supported the development of talents and independence, self-esteem building, and interpersonal communication/interaction skills

Medical Assistant (MA)

10/2010 - 12/2010 Allina medical clinic 10705 Town Square Dr. NE, Blaine, MN

• Greeted customers, signed them in for their appointments, and notified appropriate care provider of their arrival

• Provided excellent customer service while answering phones and transferring calls to appropriate extensions

• Escorted patients to examination rooms and prepare them for their doctor's visits

• Filed patient's charts and gathered medical history for new patients as well as information for their initial visits

• Administered medications, assisted in removing stitches, and performed EKGs

• Discussed doctor's instructions with patients and provided additional resources for clarifications as needed

• Took vital signs including temperature, blood pressure, pulse, height, and weight

• Performed laboratory duties including blood draw and urinalysis

• Restocked five examination rooms and verify that all equipment are in good working condition

• Monitored supply needs and reported to Inventory Manager

Nursing Assistant

06/2006 - 12/2008 Presbyterian Homes 3200 Lake Johanna Blvd, Roseville, MN

• Assisted in the primary care of the elderly residents at the nursing home

• Answered resident's call lights when they needed help and observed their conditions

• Measured and recorded patient's intake and output, and entered the information obtained into their charts

• Took vital signs and reported to the charge nurse

• Coordinated activities for patients to exercise, and transferred patients to and from their beds

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

08/24/2015 Ashford University San Diego, CA Bachelor's Degree Healthcare administration

Education and Training

Completion Date Issuing Institution Location Qualification Course of Study

05/13/2011 Anoka Technical College Minnesota Associate Degree Medical Assistant

Occupational Licenses & Certificates

Certification Title Issuing Organization Completion Date Expiration Date

Certified medical assistant American Association of medical assistants 08/15/2012 08/15/2017

Honors & Activities

• I have honor certificate from Ashford University, the department of Sigma Lambda.

References Available on Request

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