Customer Service Quality Assurance

Leo Lin

647-***-**** **********@*****.***

PROFESSIONAL PROFILE

Cake decorator specialist with 5 years history creating beautiful specialty cakes for weddings and lavish events,

Wide range of skills includes custom breads, cookies, pies and tarts.

Highly organized and supportive team player,

QUALIFICATIONS

Food trend knowledge

Maintaining sourdough starter

Cooperative team player

Weights and measures

Product personalize

Excellent math skill

Strong communication skills

Solid problem solver

Inventory management

Kitchen safety

EXPERIENCE

Baker ( 10/2010-06/2012)

T&T Centre Bakery, Toronto, ON

Monitored cooking completion tines for efficient use of oven and other equipment.

Maintained temperature, sweep and sanitation logs.

Measured, mixed and prepped raw materials according to company specifications and recipes.

Safely operated oven, proof box, mixer, bread machine, floor scrubber, dishwasher.

Baker & Store Manager ( 07/2012-07/2016)

Deli-Cake Bakery, Toronto, ON

Special cake decoration for wedding, birthday and anniversary

Designed appealing product displays.

Supervise and communicated with vendors for efficient delivery of wholesale orders.

Inspected products for quality assurance before display.

Sanitation and cleanliness

Great customer service skills

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