Manager Sales

Marissa Benitez

Store Manager

**** ********* **

Joliet,Il 60435

Phone: 630-***-****

REFERENCES:

Mary Mesiter 630-***-****

Tina Ruiz 630-***-****

Angela Martinez 630-***-****

EDUCATION

High School Diploma

2011

Continental Academy Miramar

Florida

WORK HISTORY

Shoe Carnival

May 2016 - Jul 2016

Bloomingdale, il

Store Manager

Assists with daily management responsibilities of the store Staff of 17 employees

Supports Total Customer Service responsibilities by ensuring that customer needs are met Assists in managing Cash and Inventory Control

Supervises associates and delegates tasks to ensure productivity Helps maintain store and department standards

Understands and ensures Shoe Carnival policies and procedures are followed Store Manager

Claire's Boutiques Inc

Apr 2013 - Feb 2016

Geneva, Illinois

In charge of a store with 6 to 10 employees.

Worked on Pog, markdowns, ear piercing and achieving common goals for the business. Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store. Reordered inventory when it dropped below predetermined levels. Hired, trained and evaluated personnel in sales and marketing. used upt, ads, kpi and splh with conversion tracker. Instructed staff on appropriately handling difficult and complicated sales. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Increased profits through effective sales training and troubleshooting profit loss areas. Reported to the district manager regarding all store and staff issues. Completed profit and loss performance reports.

Trained and developed new associates on POS system and key sales tactics. Generated repeat business through exceptional customer service. Retail Store Manager

Jones Group Inc

Feb 2007 - Mar 2013

Aurora, Illinois

Sales, visual directives, store operations.

In addition to staffing and coaching.

Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Managed staff of 10 sales associates.

Multi Store manager site

Assigned employees to specific duties to best meet the needs of the store. Year inventory level process.

Instructed staff on appropriately handling difficult and complicated sales. Hired, trained and evaluated personnel in sales and marketing. Planned budgets and authorized payments and merchandise returns. Reported to the district manager regarding all store and staff issues.

Completed profit and loss performance reports.

Preferred Professional Sales.

Increased sales volume by 10% in less than 1 year. Able to achieve all sales metrics with company.

Assistant Manager

Haggar Clothing Company

Dec 2004 - Jan 2007

Aurora, Illinois

Interviewed job candidates and made staffing decisions. Counted cash drawers and made bank deposits.

Managed staff of 9.

Counted cash drawers and made bank deposits.

Assigned employees to specific duties to best meet the needs of the store. Hired, trained and evaluated personnel in sales and marketing. Examined merchandise to verify that it was correctly priced and displayed. Planned budgets and authorized payments and merchandise returns. Organized private mailbox system using mailbox manager software. Scheduled and led weekly store meetings for all employees. Implemented a new ordering process and identified poor work habits to improve process effectiveness.

Trained and developed new associates on POS system and key sales tactics. Generated repeat business through exceptional customer service.

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