Staff Management
Resume:
Ines Palacios
**** **** ***** **** ************, TN 38017 – 901-***-**** – **************@*******.***
A results oriented leader who offers thirteen plus years of management, operations and leadership experience. Offering a goal seeking professional that requires no supervision, I possess excellent communication, planning and organizational skills, and the unique ability to coach and mentor others to achieve results. A progressive, pro-active and enthusiastic style of leadership, capable of positively changing behaviors to enhance individuals’ productively. Astute in identifying areas in need of improvement, with the vision to develop and implement successful action plans.
EXPERIENCE Operations Manager, Staff Line Memphis TN 2007- 2016
Supervising over 20 office employees assigned to the branch.
Determine client requirements.
Update Applications/Pending emails.
Create and analyze reports.
Attend weekly staff meetings with senior leadership, providing current updates.
In the absence of the VP of Operations, attend meetings with clients as needed.
Review and approve payroll for all full-time staff
Conduct site visits at new account locations. Observe facility layout and scope of work in order to provide recruiters with basic knowledge of the job and general working conditions.
On-Site Supervisor, Staff Line Memphis TN 2006 – 2007
Manage daily on-site operations such as headcount, check-ins of employees to ensure staff’s availability during working hours.
Provide General supervision.
Act as liaison between Staff Line and the client company.
Resolve payroll, HR, and disciplinary issues.
Produce Reports.
Responsible for leading strategic staffing program and reports directly to the costumer.
Focus on meeting customer expectations, customer production requirements and employee relations.
Ensure high quality service, provide leadership, make business decisions that preserve and enhance the customer satisfaction.
Develop ways to retain all employees through motivation and encouragement.
Coordinate with supervisors and management to plan activities for higher productivity on production site.
Maintain weekly temporary payroll and employee personal files to facilitate effective personnel management.
Recruiter, Staff Line Memphis TN 2005 – 2006
Match current orders to active employees.
Place outbound calls to offer work for employees.
Receive inbound calls.
Respond to payrolls and general administrative inquiries on the telephone and in person.
Greet applicants, explain the pre-employment screening process.
Issue work assignment.
Lead Supervisor, Paramount Staffing Memphis TN 2004-2005
Supervising over on-site workers, and over 400 temps.
Responsible for daily reports for three major departments in warehouse.
Responsible for weekly payrolls for three major departments.
Work over 45 hours a week.
Responsible for matching headcounts with Technicolor department supervisors.
Perform new employee orientations, and on the job training.
On-Site Supervisor, Remedy Staffing Memphis TN 2003-2004
Supervising over 150 temps.
In charge of head count of the temps.
Responsible for matching headcounts with Flextronics department supervisors.
Maintain weekly temporary payroll and employee personal files to facilitate effective personnel management.
Elderly Domestic Caregiver, Martin Zisser Hollywood, FL 1995-2002
Caregiver for elderly.
COMPUTERS SKILLS
Windows * Microsoft Word * Excel * Power Point * Internet Explorer
EDUCATION
High School (Colombia, South America) class of 1979.
LANGUAGES
Spanish (native), English.
REFERENCES AVAILABLE UPON REQUEST
Contact this candidate