QA Analyst and Lead

Jyothi Tenali

Email: *********@*****.***

Mobile: 678-***-****

Summary:

Over 7+ years of experience in software testing process which Test Planning, Test Cases Design, Test Environment Setup, Defect Management, Test results and Test Traceability Matrix.

Experience working in Agile environment using Scrum methodology and waterfall methodology of software development.

Hands-on experience with diverse testing tools like Quick Test Professional and TFS.

In-depth knowledge of all QA Phases that include Manual, Functional, System, Unit, Integration, End-to-end, Business Process testing

Designed UI Mockup Screens, Process Flows, Business Logic Diagrams, Configuration Requirement, RTMs and Milestones via MS Project.

Develop Test plans, Business Test Scenarios for validating Business requirements during User Acceptance Testing (UAT)

Performed compatibility testing with various mobile handsets to ensure that functionality is working as expected.

Involved in the testing application on different mobile Platforms such as iOS and Android devices.

The tested Web app, Native app using SeeTest for automated the mobile testing and run the scripts on multiple devices with VBScript using QTP, and also perform manual testing according to the requirements.

Tested Mobile app`s behavior under various interruptions: battery strength (full/medium/low), incoming calls, SMS, video calls

Performed Data-Driven Testing, Parameterized Data, created compiled Modules and worked towards synchronizing the test run.

Dynamic and assertive team player with a strong inclination to improve and optimize process development and implementation.

Involved in writing SQL queries to validate the backend database.

Expert knowledge of Systems Development Life Cycle (SDLC); Agile, Scrum, Waterfall, and full life cycle projects.

Experience in test management and defect tracking tools like Test track and JIRA

Extensive experience in developing Test Traceability Matrix and Gap Analysis.

Well versed in analyzing Results, Bug Tracking and Reporting, Detailed status reporting.

Proficient in System testing, Functionality Testing, Regression testing Distributed Applications and Web Based applications.

Involved in creation and implementation of Test Procedures, Test Plans, and Test Scripts. Experience in writing Test Plans, defining Test Cases, maintaining test scripts, analyzing the results of scripts, interaction with team members in fixing the errors.

Ability to work well in fast-paced, dynamic team environment, strong verbal and written communication skills, a dedicated Team Player, and Goal-Oriented Professional.

TECHNICAL SKILLS:

Operating System

Windows 2000/NT,XP

Testing Tools

Quick Test Pro, JIRA, Bugzilla, Test track

Languages

JAVA, SQL,C++, C,VB

RDBMS

Oracle9i, SQL Server 2000/7.0,DB2

SD methodologies

Agile, Scrum, Waterfall

Architecture

client server, web based applications

Educational Qualifications:

B. Tech (Information Technology) from RVR and JC College of Engineering

Experience:

Employer: Tata consultancy services

Client: Kaiser, Hyderabad Jul’15– Apr ’16

Role: QA Analyst and Team lead

Project Description: Kaiser comprises regional health plan subsidiaries, hospitals and medical groups across the USA. Kaiser deals with consulting Services and Project/Program Management Working in Health Plan Administration, Management Consulting, or Implementation, insurance and claims.

Responsibilities:

worked as a software QA Analyst with full system development lifecycle experience, including designing, developing and implementing test plans, test cases, and test processes fueling swift corrective actions, significant cost savings, and fault-free audits

Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.

Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and accountability for achieving project milestones.

Setting clear expectations and goals for project teams. Tracking the progress against a timeline, milestones and budget, revise as needed.

Preparing QA estimates and test plan for functionalities for future releases.

Analyzed the Business requirements using User Requirement Specifications / Technical Requirement Specifications Documents.

Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met.

Responsible for Automation Scripts & library functions maintenance as part of the Framework that we implemented.

Experience with both Data Driven testing and Keyword-Driven testing in QTP.

Created a project plan, developed test cases for UAT, assigned roles and responsibilities to team members, and created a day to day/weekly project status for the business.

Created User Acceptance Test Cases / Scripts based on the Test Scenarios identified.

Documented the scripting standards and ensured that they were followed.

Provided technical and procedural support for User Acceptance Testing (UAT).

Performed Backend testing to test the validity of data using SQL Queries.

Performed Data Validation using SQL Queries.

Automated /Identified the test cases by generating scripts using QTP.

Developed test scripts using QTP to perform functional and regression testing.

Performed Integration testing using QTP on all system components and interfaces to validate their data exchange with each other and other systems within the network.

Used synchronization points, standard checkpoints, bitmap checkpoints, database checkpoints and text checkpoint in QTP scripts to optimize the script.

Used QTP’s Data Table (Parameterization), to manipulate the data sets and create test multiple scenarios.

Created Library to write reusable functions in VBS file.

Used Agile Methodology (Scrum) to minimize risk by implementing software development in short time boxes or iterations.

Performed SQL queries to fetch data. Database design was done in MS SQL.

Executed SQL Queries to retrieve data from tables and to create views and perform backend testing.

Reported bugs using JIRA.

Conducted result analysis and interacted with developers to resolve bugs.

Performed Regression testing using QTP to ensure that the bugs are fixed.

Coordinated work plans between project manager and clients.

Worked closely with a cross-functional team including business leaders, development engineers, and project managers to execute testing

Performed Manual Testing covering GUI, Functional, Regression, System, Database and UAT Testing.

Environment: Quality Center, Manual testing and SQL, MS SQL, HTML, XML, JavaScript, Java, Oracle9i

Client: Nuance- Clintegrity 360 Mar’13– Sep ‘15

Employer: Tata consultancy services

Role: QA Analyst

Project Description: Nuance is an industry leader in information technology solutions transforming quality care into positive financial outcomes. Clintegrity 360 is Health Information Management (HIM) software that helps in managing the patient records among the patient, payer, provider in the US Healthcare system.

Responsibilities:

Analyzed the functional specifications, technical specifications, use case documents and developed test plans and test cases.

Worked on E-signature, Coding and compliance modules.

Reviewed the Test Plans and Test Cases with development team members and technical analysts.

Functional Scripts were written by identifying all windows, Pages, Objects, methods, and properties. Scripts were custom coded with Parameterization, programming logic, and data-driven types. Checkpoints were written for all types objects and text checks were written for validating text in all pages of the applications.

Wrote several SQL queries to test and view the data in the database.

Developed various reports and metrics to measure and track testing effort.

Tested print various documents to make sure all the policy related information is printed in those documents.

Maintained Requirement Test Matrix for latest test results information.

Interacted with Developers /Business Analysts in closing / resolving defects.

Involved in the Production Validation for each Release Project and also took part in post-production support.

Involved in cross browser testing using Netscape Navigator and Internet Explorer.

Created test scenarios and test cases for the functionality, integration testing of the application.

Developed Test Plan, Test Procedures and Process for UAT testing and involved in Installation Testing.

Used PL/SQL Queries to verify the data from the Oracle database.

Preparation of test cases for different modules in the application.

Participated in regular project status meetings related to testing.

Preparing QA estimates and test plan for functionalities for future releases.

Testing of various modules in the Clintegrity 360 application.

QA Tester Apr ‘09– Feb ‘13

Client: Retail iConsole

Project Description: Retail iConsole is an integrated multi-tier architecture application with .NET windows client that provides a diverse set of services, which every Call Center application will inherit. It integrates web applications as well as mainframe systems through a single framework. Retail iConsole’s services portfolio will include core services such as Security, SSO, ASO, and CTI etc. This diverse service portfolio will promote reuse across applications, reduce the time to market for those applications and will deliver them with a consistency and impact that is unheard of in the industry.

Responsibilities:

Wrote and Executed Test Plans and Test Cases using the Test Director as Test Management Tool.

Involved in defining Test objectives for the applications and performed Manual Testing.

Performed SQL queries to fetch data. Database design was done in MS SQL.

Executed SQL Queries to retrieve data from tables and to create views and perform backend testing

Documented the scripting standards and ensured that they were followed.

Tracked and Reported Defects for system testing in test track.

Analyzed all the bugs in the PVCS tracker reported by the users during the UAT.

Performed Functional, System-Integration and Regression testing.

Verified the "fixes" for the reported bugs.

Scheduling and conducting status meetings on a regular and frequent basis to discuss the risks to SIT.

Conducted team meetings to plan Regression testing activities.

Developed various reports to track test execution effort.

Used SQL Queries to verify the data from the Oracle database.

Worked on testing the application after the production push and participated in the production status calls.

Used PL/SQL Queries to verify the data from the Oracle database.

Responsible for providing regular test reports to the management.

Regular interaction with developers, business analyst and Logic Unit Workgroup.

Participated in Enhancements meeting to distinguish between bugs and enhancements.

Environment: Mercury Tools – QTP, Java, C# and Windows 2000

Personal Skills:

Motivated and goal drove with a strong work ethics, continuously striving for improvement coupled with excellent administrative aptitude with an eye for detail and the commitment to offer quality work.

A strong team player, training, guiding and motivating teams towards maximum productivity with exceptional consensus building, negotiation and interpersonal skills, analytical mind and comprehensive problem detection/ solving abilities.

Strong decision-making and problem-solving skills.

Able to motivate and lead others in a team environment.

Able to prioritize tasks and workloads in order of importance.

Track record of delivering results with deadlines.

Achievements :

Received appreciation from Nuance Customer (Senior Quality Assurance Manager) for the outstanding performance.

Received appreciation from project leader for quality & timeliness of deliverables in the project.

Published academic project paper in “INTERNATIONAL CONFERENCE ON RECENT ADVANCES IN COMPUTER SCIENCES”

Achieved ISTQB foundation level certification.

Won TCS gems for dedicated service with the organization.

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