Sales Customer Service

Chris Cassagnol

**** ***** ******* ******, *******, FL 32835 H: 305-***-**** E-Mail: *********@*****.*** Cell: 305-***-****

Dear Recruiter:

By way of introduction, I am a results-driven professional with extensive, diversified, and successful experience. Since 1996, I have been employed in progressively responsible positions with several well-known companies. Initially hired as a telemarketer/account representative with Legal Language Services, I have since progressed through various sales positions, and have even transitioned to a career in education, centered on youth development.

I have worked as a SAPIS Counselor (Substance Abuse Prevention Intervention Specialist) at P.S./I.S. 109 in Brooklyn, NY. There, I have been able to conduct youth development workshops, professional developments on resiliency for teachers, and conducted other pro-social activities for parents. As a member of District 22’s School Crisis Team, I have been dispatched and aided in crises in numerous schools in Brooklyn.

Although I am not limiting myself to a career within the educational field, I am seeking a position that will fully capitalize on the total scope of my experience while providing further career growth potential. I am confident that the skills and expertise I possess, coupled with personal initiative, proven professional acumen, and a committed work ethic would be of benefit to any suitable position within your organization. I have always dreamed of working within the pharmaceutical sales industry, but have never had the opportunity.

Since I have relocated to the Orlando, Florida area, after you have had the opportunity to review and evaluate my résumé and credentials, I would be pleased to meet and better determine how my background and abilities may best be put to work for you.

Sincerely,

Chris Cassagnol

Chris Cassagnol

7843 Saint Andrews Circle, Orlando, FL 32835 H 305-***-**** C 305-***-**** – E: *********@*****.***

OBJECTIVE: Innovative and collaborative professional looking to obtain a position that will capitalize on my

experience

EXPERIENCE:

12/11 to 08/16 TABERNACLE OF GLORY

Administrative/Associate Pastor, Public Relations Liaison

Supervised and coordinated the day to day activities regarding the administrative aspect of the church.

Served as Public Relations agent, representing church in partnership with community schools, public offices, and media outlets.

Coordinated Small Groups ministry for about 500 people, and about 150 homes.

Provided counseling to church members in the area of family, finances, spiritual growth, and social and academic growth among others.

10/10 to 12/11 FORTIS COLLEGE

College & High School Liaison Miami Dade County Schools

Served as liaison to High School seniors seeking an alternative to traditional college education by providing technical training in various areas.

Offered various live presentation to every high school in Miami Dade County

01/08 to 06/10 NYC BOARD OF EDUCATION

S.A.P.I.S. Counselor (Substance Abuse Prevention Intervention Specialist)

Provided counseling to students who are COSA (Children of Substance Abuser). Administered presentations on prevention of substance abuse to Grades 3-8. Host groups that discuss topics such as peer pressure, peer mediation, social skills, life skills, leadership, teen dating, etc.

As member of District 22 Crisis Team, responded to school crises throughout the district

Facilitated workshops on Resiliency Building, Classroom Management, Gang Awareness, School and Traffic Safety, and Crisis Intervention.

09/07 to 01/08 NYC BOARD OF EDUCATION

Substitute Teacher – (Long Term Assignment at P.S. 276 Thurgood Marshall School)

Taught Special Education (12 to1) 5th Grade Class in General Subjects

Designed Lesson Plans for Daily Instruction

Updated IEP for various students using IEP Pro

ARAMARK – Uniform Services Division - Union, NJ

10/05 to 06/07 Account Executive

Responsible for business development in Brooklyn, NY servicing small to large sized accounts

Track and analyze revenue, profit and market data of current and prospect accounts to measure results; formulate sales strategy and account plans

Account Management of $2 Million to $5 Million territory consisting of over 500+ accounts

ELRAC – Enterprise Rent-A-Car - Brooklyn, NY

02/05 to 10/05 Management Trainee

Responsible for servicing rental customers from various markets such as insurance, corporate, medical, and retail in a customer oriented business

Responsible for growing and maintaining account base by strategic marketing and cold-calling

Assist in training employees on sales and customer service aspects of the job

T-MOBILE USA - New York, NY

10/03 to 2/05 Account Executive

Developed and implement plans to market and sell wireless data solutions to key accounts in the Manhattan District

Promoted to Senior Account Executive within 6 month of hire

Winner’s Circle 2004 (Achieved 162% of quota for the year 2004)

09/01 to 06/03 FLATBUSH BILINGUAL & EDUCATIONAL CENTER

Night School Teacher

Worked as ESL Teacher for Adult Education

Private Home Tutoring in English, Math, French, and Writing

ARCH WIRELESS (formerly Pagenet of New York) - New York, NY

06/00 to 09/02 Major Account Executive

President’s Circle of Sales Award Winner in 2001 (Top 10% in Sales)

Developed and implemented plans to market and sell wireless data solutions to key accounts in the Manhattan District

Tracked and analyzed revenue, profit and market data of current and prospect accounts to measure results; formulate sales strategy and account plans

LEGAL LANGUAGE SERVICES, New York, NY

03/96 to 04/00 Account Executive/Telemarketer

Responsible for the sale, tracking, and follow-up of translation services.

Responsible for increasing account base by telemarketing

Translation/editing of legal/non-legal documents

EDUCATION: St. John’s University – B.A., Bachelor of Arts in Education, 1998

Liberty University – Th.M., (Master of Arts in Theology, 2013

University of Phoenix – Master of Management and Public Ad

Expected date of graduation (Spring 2018)

CREDENTIALS/

SKILLS: New York State Certification: LAST, ATS-W

Microsoft Office Proficient *Read, write, and speak fluent European French and Haitian

Creole

REFERENCES: References provided upon request.

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