Administrative Assistant Customer Service
Resume:
JUDY M. TALLEY
Forestville, Maryland 20747
*************@***.***
Dear Sir/Madam:
Please accept this letter along with my application. I am a detail-oriented individual that works well under pressure with little or no supervision. I am looking for a challenging, growth-oriented position that will allow me to utilize the organizational and analytical skills that I have obtained through hands on experience. My ability to communicate and work effectively with all levels of people as well as my interpersonal skills will prove to complement this position nicely.
If given the opportunity to prove myself, the results of my work will portray how completely, effectively and quickly I learn and perform. Please grant me a personal interview to discuss in detail my qualifications. Feel free to contact my e-mail address or home telephone number.
Thank you in advance for your consideration. I look forward to hearing from you soon.
Sincerely,
Judy Talley
JUDY M. TALLEY
*************@***.***
7512 Val Lane 301-***-**** (Home)
Forestville, Maryland 20747 301-***-**** (Cell)
CAREER OBJECTIVE
To obtain a challenging administrative position that will utilize my extensive years of experience, while providing opportunities for growth, development, and advancement.
PROFESSIONAL EXPERIENCE
U.S. Court of Appeals for Veteran Claims Washington DC Secretary to the Chief Judge 2/08-7/10 (Retired) Chief Judge William P. Greene, Jr. 202-***-**** Administrative Assistant-Lori Jackson
Responsibilities consist of case tracking and providing general assistance to the Chief Judge, Administrative Assistant, Executive Attorney and Counsel of the Judges, transcribes from roughdrafts, notes or instructions involving legal terminology, reviews outgoing correspondence and material to ensure accuracy, assembles and summarizes information from files and documents, receives incoming calls and other specific duties where needed.
U.S. Court of Appeals for Veteran Claims Washington, DC
Appeals Processing Clerk 7/91-2/08
Supervisor-Ann Stygles 202-***-****
Maintains control of cases from 30 days after initial docketing until procedural or merits termination, examines and reviews case support documents to ensure accuracy and completeness, receives and reviews all incoming motions for compliance to applicable laws; if not, contacts attorneys and describes corrective action, develop internal Veterans Appeals and public notices regarding rulings and decisions, responds to routine inquires from court staff and other agencies in person and telephonically, edits documents to ensure correct grammar and format is used, acts on uncontested motions by stamp-grant, as delegated, or by referral to supervisors, prepares orders for Clerk’s signature, as prescribed in SOP and assists in coordination special projects and activities when needed.
U.S. Army Legal Services Agency Rosslyn VA
Bond Examiner 9/89-7/91
Supervisor-Leigh Stroud 202-***-****
Conducted examination of performance/payment bonds, reviewed and evaluated the legal sufficiency of documents prior to submission, verified the statues of surety liabilities against net risk amounts set by the treasury, drafted summaries of surety bonds, making recommendations for corrective action, abstracted pertinent data from legal documents for encoding, received and screen calls and respond to routine inquires, prepared reports, memos, and other correspondence when required.
Veterans Administration Hospital Martinsburg, WV
Nurse Assistant 4/86-9/89
Supervisor: LuAnn Neal 304-***-****
Provide basic care for geriatric veterans, performed gastronomy nasal and gastric tube feedings, assisted with maintaining a neat, sanitary, and clean environment for patients, evaluated and documented the patient’s state of being, transmitted messages to doctors, nurses or team leaders in charge, maintained and updated patient files and employee records.
Marine Corps Headquarters Washington, DC
Military Personnel Clerk 2/79-7/85
Analyzed service record cases and entered data into the computer, prepared documents for coding and distribution, drafted and edited correspondence for accuracy, supervised workforce using various monitors and system programs, responded to routine inquiries from the branch and other government offices.
Navy Department Medical Distribution Washington, DC
Assistant Secretary 2/78-2/79
Prepared reports, memos and other correspondence when required, edited correspondence and statistical reports for accuracy, served as liaison between different medical departments.
EDUCATION
Grand Canyon University 1911-2015
Shepherd’s College Nursing Curriculum 1987-1989
Northern Virginia Community College 1985
Fort Belvoir Adult Education Center 1974-1975
Job Corps 1967-1970
CONTINUING EDUCATION
Communicating with Diplomacy and Tact
Getting Organized
Setting Priorities II
Effective Customer Service
Federal Court Clerks Conference
Understanding Group Dynamics
ADDITIONAL INFORMATION
Proficient with Word Perfect, Microsoft Word, Windows and Excel
Served as volunteer judge for Prince Georges County Election Board
Served as assistant Secretary to Pastor of Shiloh Abundant Life Center
Served on The Judicial Conference Committee for the Veterans Appeals
Contact this candidate