PARALEGAL ADMINISTRATIVE MANAGER
ADMINISTRATION OFFICE MANAGEMENT LEGAL ASSISTANT
Professional Summary
Extensive experience managing administrative duties within a dynamic legal office spanning more than twenty years.
Adept at organizing processes within an office environment to ensure day-to-day efficiency.
Proven abilities in team leadership, identifying and utilizing colleagues’ skills effectively.
Successful track record in identifying and addressing training needs of colleagues.
Exemplary ability to accurately gather and analyze statistical data and generate reports.
Meticulous skills in database management.
Acute knowledge and understanding of general principles of accounting.
Strong and effective communication skills, both written and verbal.
Highly skilled in record maintenance, appointment scheduling and coordinating calendars.
Informed decision maker with regards to administration and procedures within a legal office.
Extensive experience of using office equipment correctly and economically, including scanners, copy fax machines, and multiple-line telephones.
Possession of notary status with the ability to type at a speed of 40-50 wpm.
Excellent competence in using the following software:
oAll Windows operating systems,
oMicrosoft Word, Excel, Outlook,
oGroupWise,
oWorldLegal File Web,
oProLaw
oE-law,
oE-Court,
oCase Catalyze,
oPacer,
oECF,
oRB8,
oQuickBooks,
oRightFax,
oWord Perfect,
oQuattro Pro,
Core Competencies
Excellent Organization Skills
Extensive IT Literacy
Exceptional Managerial Skills
20 years + Office Experience
Accurate Data Analysis
Concise Report Production
Effective Leadership Skills
Extensive Administrative Skills
Typing at Speed
Experienced Staff Trainer
Accurate Record Keeping
Informed Decision Maker
Effective Process Organization
Meticulous Database Management
Competent Use of Office Equipment
Career Highlights
Arranged and carried out, interviews of potential students.
Company representative at Small Claims Court and in negotiating settlements with a variety of clients.
Effective resolution of unpaid debts through communication with clients and carriers.
Successfully managed own business.
Trained all newly hired associates and support staff.
Initiated and maintained increase in client base.
Designed and produced a training manual for RighFax users.
Employment Experience
Roe and Associates March 2015 – May 2016
Staff Counsel for National General Insurance and Affiliated Companies
New York, NY
Legal Assistant
Organize and maintain file and conference rooms and information held in company databases.
Advise Attorney of receipt of correspondence regarding medicals, BP, motions and important litigation mail.
Preparation of Arbitration Package and scheduling of IMEs.
Communicate honestly and professionally with relative parties, both verbally and in writing regarding case statuses.
Create new files in Legal Files System as well as physical files and accurately prepare Letters of Representation.
Maintain an accurate calendar through the scheduling of all court appearances, and confirming and recording depositions.
Effective maintenance of Legal Files, including indexing and scanning of mail.
Start-to-finish processing of files including closing and arranging offsite storage.
Follow for Stipulations of Discontinuance and General Releases.
Use E-filing for answers, motion, Stipulation of discontinuance and Contention Packages to AAA website.
Accurately processing answers, motions and service for all parties.
Maintain accurate receipts of all records requested for litigation.
Create and update order supply forms and order necessary monthly kitchen supplies.
Lex Reporting Service, Inc., May 2011 – March 2015
New York, NY
Administrative Assistant/ Legal Assistant
Maintaining and updating an accurate calendar with next day and future assignments.
Assigning and Notifying Court Reporters for following day assignments.
Arranging and implementing interviews for potential students or court reporting internships.
Establishing new contacts, maintaining and updating client and vendor database.
Accurately scheduling appointments for the President of the company.
Effective filing and scheduling of Small Claims Calendar appearances.
Professional representation of the Company in Small Claims Court and negotiations of settlements with various clients.
Drafting and signing off of Stipulations of Settlements/ Discontinuances.
Accurately drafting bi-weekly payroll report for court reporters.
Distribution of daily mail to appropriate departments.
Inputting daily receipts into company used software.
Utilizing online banking software to create and download daily deposit.
Performing routine analysis and calculations in the processing of data for recurring internal reports.
Effectively formatting, printing and binding transcripts received from reporters.
Providing administrative support for all departments including resolution of administrative issues.
Barrister Reporting Service, January 2008 – November 2010
New York, NY
Administrative Assistant/Collections Associate/ Legal Assistant
Effective communication with clients and carriers via telephone, fax and e-mail to resolve unpaid debts.
Outstanding administrative support for various departments including dealing with incoming telephone calls, assisting visitors and resolution of administrative enquiries.
Utilizing IT to compose and edit correspondence via written and verbal instruction.
Effectively coordinate a schedule of Small Claims Calendar appearances.
Establish, maintain and update files, databases, records and other documents.
Perform routine analysis and calculations in the processing of data for recurring internal reports.
Sort, review and effectively distribute incoming and outgoing mail.
Compose responses to a variety of routine enquiries within an agreed timeframe.
Representation of the Company in Small Claims Court and negotiation of settlements with clients.
Accurately draft and sign off on Stipulations of Settlements/ Discontinuance.
Cozy SnaxShak, Inc., June 2006 – June 2007
Ozone Park, NY
Owner/ Manager
Accurate management of Account Payable and Account Receivable.
Interviewed, hired and terminated contracts of employees.
Scheduled and monitored workers’ hours, and calculated weekly payments.
Conscientiously ordered supplies and kept accurate inventory of stock and equipment.
Precisely organized and maintained accounting and banking ledgers.
Communicated with customers to diffuse and resolve potentially difficult customer service issues.
Prepared and executed creative marketing strategy.
Smith Mazure Director Wilkins Young & Yagerman, May 1998 – May 2006
New York, NY
Assistant Administrator of Technology & Legal Assistant
Initiated and maintained accurate numerical and alphabetical case files.
Utilized IT to obtain and draft stipulations.
Responsibly answered queries related to office operations.
Provided guidelines to Associates and their designated secretaries from various Carriers.
Preparation of word-processed reports, letters, memos and spreadsheets.
Liaised with relevant parties in regard to operational issues and resolution of day-to-day computer issues.
Scanned, and assigned to appropriate cases, all Federal and Insurance Guidelines.
Confirmed, adjourned and re-scheduled E.B.T. appearances.
Identified, and implemented training to address, training needs of newly hired Associates and support staff.
Maintained accurate conference and motion calendar for all Associates.
Arranged and implemented conference calls between external Council and Courts.
Designed and produced a training manual for RighFax users.
Adolfo Simmonds, Esq., February 1992 – May 1998
New York, NY
Legal Assistant/ Secretary/ Filer
Carried out interviews with immigration petitioners.
Translated official documents for immigration documentation.
Accurately documented and filed immigration petitions for clients.
Purchased index numbers, filed litigation cases and divorce proceedings with court.
Utilized law library to carry out legal research.
Performed all clerical duties, including typing, filing, and ordering of all required office supplies.
Directed incoming calls and scheduled appointments.
Academic Qualification & Trainings
Legal Assistant Diploma with Secretarial Skills ■ 1/1990 – 12/1990
Betty Owens Secretarial Systems, Astoria, NY
References Available Upon Request