Customer Service Sales
Resume:
Ida C. White
Lantana, Florida 33462
OBJECTIVE
To secure a position with s company that can utilize my past experience in sales and customer service.
EMPLOYMENT
Stanton Optical
3801 S Congress Avenue
Palm Springs, FL 33461
June 2014-July 5, 2016
Inbound customer calls. Schedule, reschedule, cancel and confirm appointments. Answer customer questions if possible. Pitch store specials, ballpark pricing to get them on the schedule.
Ciggies Electronic Cigarette Company
February 2013-March 2014
Marketing for Distributors over the telephone to place product in stores on a consignment basis. Originally hired to front product (B2B sales) and send lead to closer.
Platinum Marketing Group
July 2012 - November 2012
Responsibilities: talk with prospective (lukewarm-hot leads) clients looking to further their education. Verifying their personal information to locate a school or schools in our database sending info to school(s). Also to obtain referrals.
May 2012 -July 2012
ABNS Group
a/k/a The Education Resource Center and The National Education Online Center
Responsibilities: talk with prospective (lukewarm-hot leads) clients looking to further their education whether it is a diploma, certification or college degree. Obtaining their personal information to locate a school or schools in our database sending info to school(s). Also to obtain referrals.
10/2011 - 2/2012
USA Medical Monitoring Service
14000 S. Military Trail, Suite 106
Delray Beach, FL 34874
Sales and Marketing
Outbound calls to homes that expressed an interest in procuring a Personal Emergency Medical Response System. Also because company is new, established September 2011, helped to market to home health care, independent pharmacies and senior citizen community centers (use of Word and Excel software). Furloughed due to lack of business.
5/2011- 8/2011
Worked as a telemarketer for AT&T contacting small businesses for AT&T newest product.
MedCare
9/2010-3/2011
Boca Raton, Florida
Responsibilities: cold calling seniors to sign up for diabetic supplies. Required getting, for Medicare or insurance purposes, Dr. name, phone and address. Also required getting Medicare number of patient. This info was sent electronically to customer service who then processed the order.
Jackson Hewitt Tax Services - 01/2010-04/2010
1301 N. Congress Ave., Suite 420
Boynton Beach, Florida 33426
Tax Preparation. Prepared taxes for customers using Jackson Hewitt proprietary software.
Professional Planners Marketing Group - 07/2006 - 08/2009
5500 Village Blvd.
West Palm Beach, Florida 33407
Executive Sales Assistant- duties included answering phones, data entry, product knowledge, company website knowledge, use of 30 plus proprietary software systems, quoting, etc.
Owen Business Systems- 01/2000 -10/2005
1749 NW 27th Court
Pompano Beach, Florida 33064
Customer Service Representative
Duties included answering phones, dataentry, sales, fill-in typesetter, binder, deliveries, assisting customers with designing their product (lh, env, bc, brochures, etc.), scheduling.
Other Printing Experience:
Countywide Printing - Ft. Lauderdale
Sir Speedy Printing - Sunrise
PIP Printing - Ft. Lauderdale
Commercial Printing - Ft. Lauderdale
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