Customer Service Manager

**** **** *** ****** ******, FL *****

PHONE 407-***-**** • E-MAIL ***********@*******.***

AMANDA MARTINEZ

OBJECTIVE

To achieve a position within a company, where I can utilize the leadership and customer service skills that I have achieved throughout my experience so that I can expand my knowledge and grow within the company.

EDUCATION

January 2011 –2013 Valencia College

Business Administration/General Education Orlando, FL

WORK EXPERIENCE

February 2016-September 2016 Bar Louie

Bar Manager Orlando, FL

Managed daily shifts, Beer server certified, ServSafe Management Certified, Familiar with Aloha, Craft cocktails, Weekly Inventory, Training and Hiring of Staff, Employee Schedules

April 2015-January 2016 World of Beer

Manager Several Locations

Managed daily shifts, Beer server certified, ServSafe Management Certified, Familiar with Aloha, OPS budget, Social Media Marketing, Employee schedule, Controlled inventory and ordering

May 2014 – April 2015 Burger & Beer Joint Orlando

Restaurant and Bar Manager Orlando, FL

Managed daily shifts, Bar inventory and ordering, created employee schedules for FOH and BOH, Beer server certified, ServSafe Management Certified, Familiar with Micros POS

REFERENCES

Bobby VanHorn 321-***-****

Chris Harvey 407-***-****

McKinley Cherisol 407-***-****

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