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Quality Manager

Location:
Oklahoma City, Oklahoma, United States
Salary:
65,000-80,000
Posted:
September 08, 2016

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Resume:

DION DENNIS

**** *** **** **. *** CITY, OK *****

405-***-**** acwi30@r.postjobfree.com

WORK EXPERIENCE, LEADERSHIP & CAPABILITIES

(KPI’s) KEY PERFORMANCE INDICATORS

Quality Management & Leadership Professional with over 10 years’ experience in the quality field in document & records control, supplier development, compliance regulation & control (ISO/API) standards, QMS management & leadership. Lead Internal Auditor for 8 years, & trained in 3rd party auditing. Experienced problem solver, inspection expert, responsible trainer/mentor, experienced with interaction with all levels of leadership within an organization as well as suppliers & customers. Trained in: SPC, MOC, Risk Assessment & Management, Contingency Planning, & Six Sigma Green Belt. Computer & Microsoft Office proficient. Over 40 yrs. of experience in the manufacturing sector; Leadership, Quality, Continuous Improvement, Machining, Assembly/Sub-Assembly, Drafting, Inventory Management, & Packaging/Shipping.

Continuous Improvement Analyst (Nov. 2014 – Aug. 2016) Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Responsible for the management, coordination, facilitation, leadership and training of Lean and Continuous Improvement tools, methods, and practices throughout the organization: Kaizen Events, Lean Assessments, 5S, standard work, LSW, 5 Whys, fishbone diagram, Gemba walks, (RCA) Root Cause Analysis, (KPI’s) Key Performance Indicators, and Lean Audits/Assessments. Produced technical documentation as required.

Non-conforming product reductions in main manufactured parts inspection area: Dollar savings = $163,000 yearly. 40% reduction in parts held. Decision Tree developed for root cause and corrective action.

Facilitated, lead and organized Kaizen events resulting in annual savings of a half million dollars, 3,000 hrs. Reduction in setup time, 40% increase in uptime, 397 hrs. Reduction in leadership time spent, and 40% reduction in non-conforming product.

Integral part of the creation and training of Lean 101 curriculum for 450 personnel in one year span of time. Responsible for training two manufacturing areas on Lean tools and methods. Model 5S Pilot project in Territory 6 of the manufacturing area.

Quality Supervisor-Gage Lab, Gage Crib, NC Product (Feb. 2014 – Nov. 2014) Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Managed all activities of 8 personnel and the processes involved with the Gage Calibration Lab, Gage Crib, and Non-Conforming Product Areas. Responsible for NC Product activities, leadership of the MRB and disposition of material. Involved with Root Cause & CAPA activities and record keeping including training, inspection, mentoring and coaching. Lead CI projects & Kaizen events. Produced technical documentation as required.

Quality Supervisor (Jan. 2010 – Feb. 2014)

Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Managed all inspection areas, the 15 personnel and all inspection activities within a company of 900 employees and 9 million dollars monthly in business. Management of NC Product processes. Lead CI projects & Kaizen events. Responsible for auditing of QMS processes according to the audit schedule and plans. Lead Internal Auditor and Deputy ISO QMS Management Representative. Produced technical documentation as required. Leadership of MRB, Root Cause & CAPA activities/records.

8 years’ experience conducting internal audits on all processes of the organization and as required by the QMS and ISO/API. Lead internal auditor for 8 years and Deputy ISO QMS Management Representative for 6 years.

Assisted with management of the QMS, personnel, documents/records, internal audits, management review, inspection processes, NC product & RCA/CAPA, MRB, Supplier Management, all inspection processes and personnel. Control plans. Trained and mentored to handle all duties currently done by the Quality Manager. (Internal training log available upon request). Experienced to interact with executive management and all other levels of leadership within an organization.

Management of all inspection types as follows: Raw material, NDT L2 weld, welding supplies, wood, manufactured parts, purchased items, plating & coating, (POP) Point Of Process, kitted items, O Rings/rubber goods, finished product, product ready to ship, samples, outside service manufactured items, sawed materials, NACE, and CMM inspections.

Quality Engineer (Sep. 2008 – Jan. 2010)

Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Managed Supplier Quality Processes as mentored/directed by the Quality Manager. Developed suppliers to improve their processes through assessments of their QMS, their business methods & practices to optimize their quality, production processes

& build strong relationships. Responsible for auditing of QMS processes according to the audit schedule & plans. Lead Internal Auditor & Deputy ISO QMS Management Rep. Worked on Continuous Improvement projects as directed. Led MRB, RC, CAPA.

Trained/mentored by the existing Quality Manager to do all his required duties. (Internal training log available upon request). Experienced with working with executive management as well as all other leadership levels and positions within an organization.

Worked with suppliers to insure quality products and good relationships involving product procurement, inspection and requirement activities. Conducted supplier QMS assessments to insure company and regulatory requirements are met.

Trained and mentored in problem solving techniques: 5 Whys, Fishbone Diagram, 8-D, FMEA. Experienced root cause analyst and problem solver CAPA. Worked with suppliers on CAR initiatives until validation. Technical documentation as required.

Trained 4 auxiliary internal auditors. Lead internal auditor for the QMS. Responsible for all aspects of the internal audit process: Audit plan & schedule, notifications, desk auditing of documentation, interviews, observations of processes being done, reporting, findings review, CA processing/verification and closure. Ability to manage opening/closing meetings.

Supplier Quality (Jan. 2008 – Sep. 2008)

Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Worked specifically with one supplier to improve their quality system, their production and process methods. Conducted supplier assessments to verify the suppliers QMS, ability to meet our company requirements for our product and non- conforming product processing methods including CAPA. Responsible for auditing of QMS processes according to the audit schedule & plans. Lead Internal Auditor & Deputy ISO QMS Management Rep. Worked on CI projects as directed. Produced technical documentation as required. Leadership of MRB, Root Cause & CAPA activities/records.

Worked with suppliers to insure quality products and good relationships involving product procurement, inspection and requirement activities. Conducted supplier QMS assessments to insure company and regulatory requirements are met.

Responsible to maintain records of internal audit CAR’s in an electronic data base maintaining all aspects of the CAR process.

Lead internal auditor for the QMS. Responsible for all aspects of the internal audit process: Audit plan & schedule, notifications, desk auditing of documentation, interviews, observation of processes being done, reporting, findings review, CA processing/verification and closure. Ability to manage opening/closing meetings. Interacted with all levels of leadership.

Quality Technician (Jan. 2006 – Jan. 2008)

Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Responsible for maintaining quality documentation and records, technical writing, production of work instructions, quality alerts, part identification sheets, forms and many other types of documents. Documentation and records expert who handled the majority of this type of processing for the quality department. Responsible for auditing of QMS processes according to the audit schedule & plans. Lead Internal Auditor & Deputy ISO QMS Management Rep. Worked on CI projects as directed.

Assisted with all aspects of the QMS, documents, records, and control of QMS processes. Assisted the Quality Manager.

Trained as an AQS Certified Lead Auditor, May 2006. Maintained records of internal audit CAR’s in an Excel spreadsheet maintaining all aspects of the CAR process.

Lead internal auditor for the QMS. Responsible for all aspects of the internal audit process: Audit plan & schedule, notifications, desk auditing of documentation, interviews, observation of processes being done, reporting, findings review, CA processing/verification and closure. Ability to manage opening/closing meetings. Interacted with all levels of leadership.

Quality Document Production & Maintenance (Jun. 2005 – Jan. 2006) Kimray Inc. 52 NW 42nd St. OKC, OK 73118

Responsible for the production of hundreds of high quality work instructions and other quality documents as required by the newly implemented QMS. Worked on Continuous Improvement Projects as directed. Produced technical documentation as required.

ADDITIONAL WORK EXPERIENCE, LEADERSHIP & CAPABILITIES (EXTENDED HISTORY)

May 1995 to June 2005 Assembly Tech. & (CI) Leadership/projects: Kimray, Inc. OKC, OK

May 1994 to May 1995 Assembly Lead man & CI Leadership/projects: Kimray, Inc. OKC, OK

Feb 1991 to May 1994 Inventory Manager & (CI) Leadership/projects: Kimray, Inc. OKC, OK Jan 1987 to Jan 1991 Engineer & Design Draftsman: Kimray, Inc. OKC, OK

June 1983 to Jan 1987 Draftsman: Kimray, Inc. OKC, OK

Jan 1980 to June 1983 Machinist: Kimray, Inc. OKC, OK

Jan 1979 to Jan 1980 Quality Control Inspector: Owens Corning Fiberglass. OKC, OK

Oct 1977 to Dec 1978 Independent Fee Appraiser: Dennis Appraisal Serv. MWC, OK

Nov 1975 to Sept 1977 Assembler & Machinist: Kimray, Inc. OKC, OK

EDUCATION & TRAINING (HISTORY)

High School Diploma, Del City High School, Graduated 1976 College, 1-2 years (Enrolled in courses or training as needed for each job position see records below)

Continuous Improvement Analyst: Quest Worldwide Consulting: Continuous Improvement Facilitator Training – Feb 2014 to Nov 2014, Lean Supervisor Training – Jan 2015 to Apr 2015, Lean Manufacturing Simulation – Jan 2015, Value Stream Mapping – Jan 2015. David P. Meier: (TWI) Training Within Industry – Mar 2015. Frank Smith (Strata Leadership): Great Game of Business Financial Literacy Training – Mar 2015.Steve Hoylman, Director of Continuous Improvement (Kimray Inc.): Continuous Improvement and Lean Area Assessments Training – Aug 2015. Francis Tuttle (Portland Campus): Toyota Kata Training Course – Mar 2015. Simplilearn: Mini Tab Training Class – Sept 2015, Lean Six Sigma Green Belt Training – Sept 2015, Lean Management Training Course – Sept 2015.

Quality Supervisor Gage Lab/Crib & CI: Cybermetrics: Gage Track 6.8 Calibration Management Software Training – Nov 2014.

Quality Supervisor & CI: Zeiss: Calypso Basic Training – Nov 2013, Spears School of Business: Finding & using strengths to be a better leader – Feb 2012, Defining characteristics & competencies of successful leaders – Mar 2012, Making a distinction between managing & leadership – Mar 2012, Effective Negotiation – Persuasive Communication – May 2012, The power of Influence – May 2012. Metro Technology Centers: Metrology –Jun 2011.Kimray In-House Training (Outside Instructor): Prec. Measurement – May 2010.

Quality Engineer: Vital Smarts: Crucial Confrontations – Jul 2009. Metro Technology Centers: Root Cause Analysis – Jul 2009. Francis Tuttle (Rockwell Campus): 8D Problem Solving – Jun 2009. Moore Norman Technology Center: SPC Basics _ Jun 2009. Moore Norman Technology Center: ISO 9001 Internal Quality Auditing – May 2009. Francis Tuttle (Rockwell Campus): Failure Mode & Effects Analysis – Mar 2009. American Petroleum Institute: API Spec. Q1 Eighth Edition – Feb 2009.

Supplier Quality: Internal Training Log Records: Trained by the Quality Manager (Ron Rupe) and the Supplier Quality Representative (Tom Harper) – Jan 2008 to Sept 2008.

Quality Technician & CI: MIC Quality: Statistical Process Control – Jun 2006, AQS Management Systems Inc.: ISO 9001:2000 Certified Lead Auditor Training – May 2006. Moore Norman Technology Center: ISO 9001:2000 Internal Quality Auditing – Mar 2006, Understanding ISO 9001:2000 – Jan 2006.

Assembly Technician & CI: Francis Tuttle (Portland Campus): Value Stream Mapping – Nov 2002, Lean 101 – Sept 2002.

Assembly Lead: APICS) American Production and Inventory Control Society: Material/Capacity Requirements – Feb 1995.

Inventory Control Manager: (APICS) American Production and Inventory Control Society: Inventory Management – 1994, (JIT) Just In Time Manufacturing – 1994.

Engineering & Design Draftsman: Rose State College: Computer Graphics – Spring 1989, Technical Illustration – Fall 1986, Technical Drafting I & II – Spring 1984 & 1985.

Excellent references available upon request



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