Jesse Schaap, PHR

**** ****** **

Holland, MI ***23

616-***-**** acwi1t@r.postjobfree.com

SUMMARY

Human Resources Professional with 13 years of experience. Provide strategic multi-site HR leadership and consultation. Act as employee advocate while also serving the needs of the organization. Deliver core HR programs and services primarily in the areas of employee relations, risk mitigation, investigations and compliance with additional experience in compensation, performance management, talent acquisition, organizational development, benefits and HRIS.

PROFESSIONAL EXPERIENCE

FIFTH THIRD BANK 08/2013 – 07/2016

Employee Relations Consultant, Grand Rapids, MI

Provide employee relations expertise for 132 Financial Centers across Michigan; Act as the primary employee relations contact for the Retail and Mortgage lines of business for the Western Michigan Affiliate.

Partner with and coach business leaders in order to ethically and consistently navigate employee relations issues; advise leaders on appropriate communication strategies or corrective action to be taken.

Lead investigations into ER issues including harassment, discrimination, sexual misconduct, policy/compliance violations, employee disputes and attendance.

Work closely with Legal Counsel in responding to EEOC allegations; primary role is to interview employees, compile information and draft response letter for the EEOC.

Participate in Corporate Investigations interviews on matters concerning workplace violence, theft, embezzlement, gaming or any other potential threat to the Bank.

Active participant in annual talent review sessions.

Attend regional management meetings and provide guidance on various ER topics.

RT LONDON 01/2013 – 08/2013

Human Resources Manager, Grand Rapids, MI

Direct all Human Resources activity for a multi-site furniture manufacturer with 130 employees; Lead efforts locally in Michigan while providing direction and oversight to Washington manufacturing facility.

Responsible for development, interpretation and adherence to all Human Resources related policies and procedures.

Primary focus on positive employee relations; conducts investigations into claims of harassment, discrimination or other unfair work practices; follow through with appropriate corrective action when required; make recommendations to Company Officers as needed.

Partner with plant supervision to develop a positive work environment through employee appreciation events, prompt response to inquiries, supervisor coaching and employee roundtables.

Lead all recruiting efforts for the Grand Rapids site.

Devise and institute changes to the performance review program in an effort to better serve employee needs and encourage career development and exploration.

Provide expertise in areas of legal compliance, benefits, FMLA and unemployment.

PERRIGO COMPANY – NUTRITIONALS DIVISION 01/2008 – 01/2013

Human Resources & Safety Manager, Covington, OH 05/2011 – 01/2013

Manage the daily Human Resources needs of an ISO and SQF certified spray dried infant formula manufacturing and bulk packaging facility with a staff of 60 employees. Oversee all safety and training programs in conjunction with HR Generalist responsibilities.

Led employee relations investigations including: discrimination and EEOC claims and provides recommendations to appropriate Managers. Consulted with Corporate Legal as needed.

Promoted a positive work environment through Supervisor training and coaching, employee engagement surveys, employee roundtables and harassment awareness training.

Provided training in the areas of: performance management, respect in the workplace, new hire orientation, cGMP, monthly safety topics and forklift certification.

Led recruitment efforts for all non-exempt personnel.

Managed on-boarding processes for new employees and separation process for exiting employees. Conducts exit interviews, creates separation agreements and conducts RIF analysis as needed.

Provided expertise in areas of legal compliance, benefits, FMLA and unemployment.

Advanced the plant Safety culture through program improvement, training, SOP and written policy revision, training and peer-to-peer auditing. Leveraged the employee safety committee to identify concerns, create solutions and implement corrective actions.

Human Resources Generalist, Georgia, VT 01/2008 – 05/2011

Generalist responsibilities for an ISO and SQF certified spray dried infant formula manufacturing and canning facility with a staff of 330 employees. Primary focus on recruitment of non-exempt personnel and employee relations.

Successfully recruited over 50 new operations and QA lab employees to meet staffing requirements demanded by the rapid growth of business; achieved low turnover among newly hired employees.

Co-managed Human Resource functions for a start-up facility in Ohio including recruitment of new workforce within tight time constraints, adhering to a legally defensible union-avoidance plan, development of HR policies and handling employee relations concerns.

Performed job analyses to ensure accurate job descriptions and competitive pay structures.

EDUCATION

B.B.A., Human Resource Management, Western Michigan University, Kalamazoo, MI

Professional In Human Resources Certification 2010 – Present

ADDITIONAL TRAINING

OSHA 511 – 10 Hour Occupational Safety and Health Standards for General Industry – 2012 & 2013

CPR, First Aid, AED Certification – 2012 & 2013

Workplace Mediation Training – 2012

Achieve Global Leadership Program – Deliver and Develop levels – 2011

Ken Blanchard Situational Frontline Leadership Training for Trainers – 2011

Human Resource Management Workshop Series, Champlain College, Burlington, VT – 2010

Advanced HACCP: Managing Your HACCP System – 2009

ISO 9001:2008 Auditor Training – 2008

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