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Customer Service Team Leader

Location:
Milledgeville, GA, 31061
Posted:
September 06, 2016

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Resume:

Katelyn Smith LPN

**** ******** *** *************, ** 31061

(Cell) 478-***-**** E-mail: acwhz1@r.postjobfree.com

OBJECTIVE

Provide exceptional patient care under the supervision of an RN, with the focus of patient advocacy, integrity, and professionalism.

EDUCATION

Central Georgia Technical College, Macon, GA

The College of Health Technology

Diploma and License for Practical Nursing May - 2016

GPA 3.02 / 4.0

Georgia Military College, Milledgeville, GA

Associates of Science Pre-nursing June - 2014

GPA 3.5 / 4.0

HONORS AND ACTIVITIES

Vice President of service for Alpha Phi Omega at Georgia Military College

Presidents volunteer service award with over 1,000 community service hours

Member of Phi Theta Kappa Honor Society at Georgia Military College

WORK EXPERIENCE

Team Leader, Chick-Fil-A, Milledgeville, GA 2012 - 2016

Supervise other and provide on-the-job training

Delegate tasks and assign responsibilities to team members

Oversee growth and development in team members

Coach and train new team members when necessary

Enforce standards for personal performance and customer service

Have worked extensively in customer service and strategically dealt with customer and In-store problems

Volunteer, Helping Hands Food Bank, Sparta, GA 2008-2012

Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated

Provide community with resources to promote healthy living

Establish rapport with community members and ensure needs are being met

Maintain an organized environment to foster efficiency

SUMMARY OF QUALIFICATIONS

8 years of customer service experience and communication

488 hours of practical nursing clinical experience in various facilities

Experienced in leading teams to accomplish set goals and problems, brainstorming ideas that will help to overcome problems and adapt to the situation at hand

Basic Life support certified

Basic Computer skills



Contact this candidate