Customer Service Data Entry
Resume:
Michelle May
New Britain, Connecticut
**********@*****.***
Summary
I have over 10 years of customer service experience, working in retail and banking. I am familiar with different types of software and experienced in team leadership and management. Furthermore, I have great team leadership and management skills, I work well in a team, but also I can work independently.
Education
Windsor High School, Windsor, Connecticut
High School, Graduated June 1998
University of Hartford, West Hartford, Connecticut
Associates Degree in Liberal Arts, Graduated May 2000
Employment History
David’s Bridal, Manchester, Connecticut
Wedding Sales Stylist February 2016 – June 2016
Assist Brides, bridal party, mother of the bride/groom, prom girls and other clients in finding the right dress for the event that they were attending. Also I would cross sell items like shoes or jewelry for example to complete their look. I also set appointments, cashiered and managed large groups of people at a time.
Community Residences Inc., New Britain, Connecticut
Residential Instructor July 2015 - November 2015
Assist Clients with daily tasks: meal prep, feed clients, change and bath clients, dishes and laundry, do group activities together (Bingo, Coloring) put the clients to bed, monitor clients (seizures, sores). Load and transport clients to doctor appointments, outings and day program. I also have CPR training and a Med Cert Card
Department of Revenue Services, Hartford, Connecticut
Temporary Data Entry Clerk February 2014 - August 2014
-Input tax information into the Department of Revenue Services database using alpha and 10 keys.
Department of Revenue Services, Hartford, Connecticut
Temporary Business and Employment Tax Auditor February 2013 - September 2013
-Process Tax Warrants using (ITAS, DOL, Item Age, D-Tax, Excel, Google, and Access)
-Update ITAS with Tax payer information-research information-process and distribute mail
-Work on spreadsheets in excel and projects in access
-Trained 16 temporary employees on special projects and daily tasks
Webster Bank, Bloomfield, Connecticut
Teller I October 2005 - August 2011
-Process deposits, withdrawals
-Answer Phones
-look up information for customers
-Data entry
-fax, copy, filing
Professional Skills
Expert skills: Microsoft Word, Excel, Patient Care, Customer Service, Leadership and Management, Spreadsheets
Intermediate Skills: PowerPoint:
References
Christine Kiely
Former Supervisor
Department of Revenue Service
25 Sigourney Street, Hartford, CT 06106
*********.*****@**.*****.**.**
Balbina Bernardo
Former Supervisor
Department of Revenue Services
25 Sigourney Street, Hartford, CT 06106
*******.********@**.*****.**.**
Shabina Bhura
Human Resources Manager
Department of Revenue Services
25 Sigourney Street, Hartford, CT 06106
*******.*****@**.*****.**.**
Contact this candidate