Business & Customer Service

JOSEPH G. ADAMS SR .

Cypress, Texas • 281-***-**** • ******@**************.*** • www.linkedin.com/in/josephadams CAREER SUMMARY

An accomplished business consultant with remarkable experience in business operations, process improvement, vendor management, purchasing, and contract negotiations Strong leader, able to establish and grow effective business relationships with team members, clients and partners

Ethical, organized and detail-oriented, collaborative problem-solving skills; proven track record in business transformation. One who is well versed in current computer technology i.e. Microsoft Office Suite (PowerPoint, Access, Ariba, Publisher, Word, e-mail, and Internet Service. Specialties: Process Mapping, Strategic Planning & Development, Policy & Procedure Management, Quality Audit Assessment & Scheduling, KPI writer, implementation and evaluation, Family & Children Counseling, ISO 9000-2000 Assessment, Sarbanes-Oxley proficient, Training and Non-Legal Contract Development & Negotiation

STRENGTHS

• Ability to envision and use key initiatives to create opportunities to raise the “value added” bar for customers and communicate those ideas to internal advisors and senior management with positive results.

• Sourcing strategies selection, negotiation, and implementation

• Skilled in building lasting relationships with internal and external teams

• Excellent interpersonal skills used to guide, motivate, train and mentor others

• Accounts Payable delivery and Resolution

• Adapt at improving performance and increasing staff member’s development to reduce redundancy and lower internal risk and cost.

PROFESSIONAL / LIFE EXPERIENCE

CBFC, LLC dba kNOw Compromise Solution, Business Consulting 2010 - present Founder and CEO (Self-Employed), Cypress, TX

Facilitate sustainable business development with clients through participatory needs analysis, process mapping, non-legal contract analysis & building, technology transfer, project planning, implementation, monitoring and evaluation.

Christian Believers Following Christ (CBFC), Ministry Consultant 1989 - present Organized to provide oversight and direction to various communities and churches in developing its overall family, organization, and ministry structure. Experienced consultant in Family, Church & Ministry Development and Training, Church Administration Policies and Procedures, Family & Children Counseling.

United States Environmental Services (USES), Deer Park, TX 2010 - 2012 Successfully identified, mapped and documented all inner company key business requirements across various business units in Texas and Louisiana so that a new ERP system could be implemented as the repository of internal and external business data. Identified and resolved internal AR/AP issues whereas collections of an outstanding A/R dollars was collected from vendors. Siemens Enterprise Communications 1984 - 2009

Manager, USA Strategic Procurement, Houston, Texas 2003 – 2009 Responsible for 3rd Party supplier relationship with all Procurement related activities nationwide as well as providing overall support and guidance as a resource and key team member for internal procurement need.

JOSEPH G. ADAMS SR .

• Experience Continued •

• Collaborate with Line Managers and internal business units to identify low cost suppliers, develop cost models, and execute company-wide purchasing strategies.

• Developed, implemented and maintained a preferred supplier structure performance metrics for measurement, comparison, and evaluation of supply chain factors, such as quality, supply chain speed, and product cost improvement without affecting output.

• Effectively led negotiations with supplier base to optimize operation effectiveness and established a long term cost control supplier contract and labor pricing procedure utilized on sale opportunities. .

• Ensured ISO 2000-9000 compliance with Company, Procurement and Supply Chain policies Manager, Quality / Process Consultant –ISO 9000 2000, Dallas, TX 1997 – 2003 Responsible for ISO quality related activities within the organization including conducting internal audits, training and ISO 9000-2000 compliance. Promoted to USA Procurement Manager

• Interpreted manufacturing product, service specifications and quality documents to ensure successful delivery of implementation plan to achieve predictable positive customer results.

• Implemented quality policies and procedures, inspection plans, quality performance trends and continuous improvement initiatives and completed inspection forms to ensure quality requirements were achieved.

• Developed and implemented companywide SAP Training Work Instructions for Process Managers to conduct regional SAP employee training.

United States Army, National Guard - Louisiana and Texas 1980 – 1990 SSG Gunnery Sergeant – supervised all staff Non-Commissioned Officers and served as the unit's operations chief and worked with the Executive Officer to plan and coordinate unit training and operations. Special Weapons with Special Security Clearance; Army Commendation Medal; NCO Training Graduate; National Training Center Graduate. Honors: Army Service Ribbon, Distinguished Service Medal, and Noncommissioned Officer Professional Development Ribbon. (Honorably Discharged May 11,1990) EDUCATION

LiNCS – Supply Chain Management National Certification 2016 – Current Liberty University (Degree: Interdisciplinary Studies) 2012 – 2015 College of Biblical Studies 2004 – 2006

Southern University New Orleans 1980 - 1984

TRAINING & SPECIAL SKILLS

Special Skills

CSCMP Certifications – Customer Service Operations, Supply Management and Procurement, Supply Chain Management Principles, Supplier Contract, Labor & Material Price Negotiator, ISO 9000 Certified, and ISO 9000/2000 Internal Auditor Certified

Training

Budget Analysis & Management, Accounting Fundamentals, Conflict Resolution Trainer / Team Building Techniques, Fair Labor Standards Act (FLSA),

BUSINESS & PERSONAL REFERENCE

Provided upon request

Contact this candidate