Sales Manager

David Wayne Ford

***** ***** ****** **. *******, TX. 77064 ©: 832-***-**** **************@***.***

Profile

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Skills

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Computer proficient

● Hardworking and self-motivated

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Lean 6 Sigma

● Knowledge of HSE practices

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Organizational skills

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Multi-tasking

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Excellent communication skills

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Goal-oriented

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Excellent research skills

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Networking skills

● Microsoft Office, SAP

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Management collaboration

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Professional demeanor

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Customer satisfaction

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Team leadership skills

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Performance optimization

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First Aid Certified

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Team player

●Able to work independently

●Forklift Certified

Accomplishments

The combined efforts of mental and physical hard work have allowed me to achieve many short/ long term goals, rewarding me with promotions in my career, both in knowledge and financially.

Professional Experience

Cameron May 2013 to current

Warehouse Supervisor

Houston, Texas

Daily warehouse operations primarily consisting of pulling product to meet demands of router, and shop floor needs. Use of SAP for receiving, BOM inquires, Issuance of goods, and other necessary functions. I have assisted in putting up stock and shipping as needed.

John Moore Services February 2009 to May 2013

Sales/ Service

Houston, Texas

Received daily inbound calls and key-entered orders, faxes, and credit memos for assigned accounts and clients. Maintained and organized a customer database of over 900 clients citywide. Trained, coached and mentored staff to ensure smooth adoption of ServSuite program. Prepared monthly commissions payroll reports for 10+ sales representatives. I took a hands on approach while performing Pest control and Home services for the accounts I sold during an 8 month period. Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review. Supervised sales team to monitor sales activity and goal achievement. Wrote and edited documents to keep staff informed on policies and procedures.

Conn’s January 2008 to February 2009

Sales

Houston, Texas

Leading Salesman for the month of February, April, and August out of a sales staff of 25.

Assisted manager in managerial duties, i.e.: opening/ closing the store, bank deposits, (TO's) turn over sale from a weak sale closure. Customer satisfaction follow ups to ensure continued business and growth of referral business.

Home Depot August 2006 to January 2008

Front End Supervisor

Houston, Texas

Managed daily operations of all cashiers, returns desk, and service desk. Performed regular loss prevention training and secret shopping. Optimized cashier performance in areas of customer greeting, quick and accurate check out, and reduced turn over. Processed return authorizations for all products over $50.00 and over 30 days. Help coordinate installs in the doors/ windows department also in the kitchen and appliances department.

C & G Financial March 2004 to July 2006

Manager

Houston, Texas

Started as a CSR and was promoted to store manager in 4 months. Audited customer loan agreements to comply with FDIC standards. Collected bad debt to below a 2% held check ratio. Interviewed and hired all qualified associates for my location. Assisted in growth of lower performing locations.

Conn's January 2003 to March 2004

Warehouse

Houston, Texas

Receiving of electronics and appliances into our warehouse keeping inventory of products being shipped and received. Organizing the warehouse per department, and key to lock up where high dollar items are kept. Assisted in carry out of customers purchases.

Best Computer USA April 2001 to January 2003

Shipping and receiving/ warehouse

Houston, Texas

Shipping and Receiving of computer components. in charge of inventory totaling 3.5 million. Stocking and ordering out of stocks. I would install PCI cards into new builds and upgraded computer systems. Maintained cleanliness in warehouse and bathrooms.

Affiliations

Leadership Development Program

Dale Carnegie

TYFA

Texas Youth Football Association

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