Software Engineer Technical Support

Shirley(Xue) Luo

San Francisco, California * 415-***-**** * ************@*****.***

Github: https://github.com/shirleyluo Visa: OPT

Hard working Entry level software Engineer with hands-on experience Java skill. Experienced distributed systems like Hadoop and MapReduce. Having based database knowledge. SKILLS

Programming Languages: Java ● Scala ● Python ● JavaScript ● Go Database: MySQL

Frameworks: MapReduce ● Zookeeper ● Google Maps API ● D3 Big Data System: Apache Hadoop ● Apache Spark

Tools: Vim ● Git ● PhoneGap ● Tableau

OS Proficiency: Mac-OS ● UNIX/Linux(Ubuntu) ● Windows WORKING EXPERIENCE

IT Support Manager(Remote) CGMax Design Corp, New York 06/2016 - present

• Maintain the software system including the mobile app and the website.

• Provide technical support to employees on a variety of issues by responding to telephone calls, emails, and “in-office” requests. Log all requests and escalate as necessary.

• Provide remote support services to users.

Android developer Talace, Inc, CA 09/2015 - 05/2016

• Design, lead and build Android’s platform.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Implement payment system.

Hadoop QA tester Shendi Internet Technology, Inc, China 12/2012 - 06/2013

• Perform daily check of data correctly and completeness.

• Implement simple sql sentences to get the data.

EDUCATION

M.S. in Computer Science, University of San Francisco, San Francisco, CA 8/2013 - 5/2015 B.E. in Software Engineering, Tianjin Agricultural University, Tianjin, China 9/2009 - 6/2013 PROJECTS

Hadoop and Mapreduce Implementation Go Spring 2014

• Implemented a fault-tolerant and reliable distributed system(MDFS), based on Hadoop.

• Supported a replication factor of 3 in order to ensure reliability and load balancing.

• Implemented the ability to execute simple MapReduce jobs on data stored in this system. Failure Tolerance in Distributed System Java Fall 2014

• Implemented a reliable distributed file system to store all the tweets.

• The backend was built on SocketServer to supports multithreading, and the system worked with multiple frontends.

• The backend implemented strong consistency(Bully Algorithm) or eventual consistency. Similar database based on file Java Fall 2015

• Implemented one similar database based on files, the size of file is 2GB.

• Supported simple sql sequence, like SELECT, WHERE.

• Implemented index-based join.

Search Engine Java Fall 2013

• This engine scare website content using HTTP GET request.

• Then it parses the content to extract the tokens and store the results in a TreeMap, the results are paired as (token frequency).

• If there are new links then start a new thread to parse the web content.

• Built a web based user interface, so user can register, login, logout, check search history, reset their password by answer the security questions. All the data were stored in SQL server.

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