Medical Assistant Customer Service

Zsa’ Shawn White

**** ****** *** **********, ** *5825 Cell: 310-***-**** **********@*****.***

~CERTIFIED CLINICAL MEDICAL ASSISTANT~

OBJECTIVE

Seeking a challenging position as a Medical Assistant/CT profession utilizing great enthusiasm and education experience, in order to make a real difference in the lives of individuals where I can use my back/front office skills.

SKILLS

Law and Ethics

Customer Service

Microsoft Office

Physical Examination

Draw Blood/Vital Signs

Telephone Skills

General Office Procedures

Administering Injections

Back Office/Front Office

Filing/E-mail/Internet

Electronic Medical Records

Reliable, Prompt, and Efficient

Chart medical records and Forms

Strong Office Skills

Excellent Communication Skills

Prepare Examination Room

Scheduling Appointments

CPR & First Aid Certified

EDUCATION

04/06/15 National Healthcareer Association Certified Clinical Medical Assistant #L2E3K7Z6 Exp. Date: 4/06/17

02/2015 Associated Technical College, Medical Assistant/Cardiac Technician, CPR, Los Angeles, CA

In Progressive Los Angeles Southwest College AA Degree in Child Development, Expected in June 2014

WORK HISTORY

10/14-05/16 Lifeline Community Clinic MEDICAL ASSISTANT Los Angeles, CA

Maintained appropriate records of patients. Assisted appointment. Handled front desk and answered incoming calls filing data entry scanning uploading patient files. Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, and temperature. Office management

• Maintained examination rooms stocked with adequate medical supplies maintained instruments, sterilization as required. Verification of insurance, referrals, made copies, and faxed.

08/13-10/14 Anphon Medical Center MEDICAL ASSISTANT Inglewood, CA

Answered telephones, greeted patients, updated and filed patients' medical records, fill out insurance forms, scheduling appointments, arranged for laboratory services, and handle laboratory pick up from LAB CORP, PIL, and QUEST. Took telephone messages and provide feedback and answers patient/physician/pharmacy calls. Escort patients to exam rooms, interviews patients, measure vital signs, including weight, blood pressure, pulse, and temperature.

Maintained examination rooms stocked with adequate medical supplies maintained instruments, sterilization as required. Verification of insurance, referrals, made copies, and faxed.

08/14-On Call Right at Home CAREGIVER Santa Monica, CA

Encouraged activities in line with the client’s needs and capabilities. Reminded client of medication.

Washed and dried clothes of clients. Documented client’s care in suitable forms such as temperature, pulse, blood pressure, and respiration. Made the client’s bed and changed the bed sheets. Assisting with grooming.

Run errands according to client needs. Reported unexpected changes of the client’s physical, mental or emotional health to the family and agency. Prepared meals and cleaning up meal-related items.

08/14-08/15 Healthy Homes In Home Assistant CAREGIVER Los Angeles, CA

Disbursed medication to client, maintained household and recorded meals.

Encouraged activities in line with the client’s needs and capabilities. Washed and dried clothes of client. Assisted client with bathe and changing cloths. Reported unexpected changes of the client’s physical, mental or emotional health to doctor. Drove client to and from doctor appointments, grocery shopping and pay bills. Took vital signs. Made the client’s bed and changed the bed sheets. Cleaned, cooked, and maintained household.

09/07-04/13 Children’s Institute, Inc. SUBSTITUTE TEACHER Los Angeles, CA

Assisted teacher, changed diapers, and fed outside supervisor nap time. Organize and participate in recreational activities, such as games. Observe and monitor children's play activities.

Keep records on individual children, including daily observations, activities, meals served, and medications administered. Instruct children in health and habits such as eating, resting, and toilet habits.

01/09-10/12 Child Care Careers SUBSTITUTE TEACHER Los Angeles, CA

Responsible of a classroom of 20 students. Worked with a group and individually with students for assignments. Assigned assignments and projects to students. Conducted assessments on the progress and development of student’s performance. Prepared weekly lesson plans and referred students assistant needed.

10/05-08/10 Los Angeles Southwest College EOPS PROGRAM ASSISTANT Los Angeles, CA

Managed a caseload of 300 students. Maintained appropriate records of students. Assisted students with one-on one appointment. Handled front desk and answered incoming calls. Provided campus tour for incoming students.

Provided orientations to new students. Assisted in training new student workers and outreach and recruitment to local high schools. Gave classroom presentations, provided information about Extended Opportunities Programs services.

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate