Flexible,hardworking, and willing to undergo training
Resume:
Hazel O. Ronan
# **** ******** ****** ********* ***** Makati City
************@*****.***
CAREER OBJECTIVE: To obtain a career in a stable company where I could effectively contribute my knowledge, skill and experiences and to give an opportunity to work productively and enjoying working in your company with success.
KEY STRENGTHS:
Have a good sense of Teamwork and responsibility.
Highly competitive, disciplined and goal-oriented.
Developed rapport and can relate well to people from a variety of cultures.
Can highly adjust to different environment and social interactions.
Can work under pressure.
E D U C A T I O N A L B A C K G R O U N D
Tertiary University of Nueva Caceres 2009- 2013
Bachelor of Science in Hotel and Restaurant
Management with Tourism
J. Hernandez Avenue, Naga City
Secondary University of Nueva Caceres 2005-2009
J. Hernandez Avenue, Naga City
Primary Bel-Cruz Elementary School 1998-2005
Bel-Cruz Lupi, Camarines Sur
SKILL AND INTEREST
Computer Literate
Written and Oral communication Skills
W O R K E X P E R I E N C E
The Oriental Hotels & Resort December 14, 2013 to June 14, 2014
Food and Beverage Staff
Legaspi City,Philippines 4500
Taysan Hills,Sto.Nino Village
KEY RESPONSIBILITIES:
Service Attendant
Communicate verbally with guests
Fill guests' request for food and beverages in a timely, efficient, and
Courteous manner.
Maintain good eye contact with each guest
Restock work station as necessary
Ensure quality on finished food product
Restock and clean respective areas upon closing, to include cleaning station.
Order taking and Serving the food
Outlet Cashier
Accurately process sales and payments for goods/services and provide receipts to customers.
Greet and acknowledge each customer
Assist customers where possible
Provide answers to product and payment-related queries
Perform assigned cashier duties in accordance with Standard Operating Procedures and Policies
Count and verify all cash exchanges to outlet servers and guests
Process guest charges including credit cards, room charges, comps, discounts and cash payments
Reconcile and complete all required daily reports
Balance sales and receipts according to company procedure
Maintain accurate records of transactions
May be required to assist in other areas such as shelf stocking, product display, pricing and clean-up
Involvements:
Appreciation for invaluable service rendered during the
UNWTO-ASEAN INTERNATIONAL MEETINGS AND CONFERENCES
The Oriental Hotels Legazpi, Province of Albay
May 13- 20 2014
Participant in 26th ANNUAL CONVENTION and 13th NATIONAL ELECTION
The Oriental Hotels Legazpi, Province of Albay
April 22 – 24, 2014
Participant in Standard Service and Coffee making ( Barista )
The Oriental Hotels Legazpi, Province of Albay
T R A I N I N G A N D S E M I N A R S A T T E N D E D
National Certificate II in Housekeeping Skill and Placement Job (SPJ)
Balatas road, Naga City
L A N G U A G E S S P O K E N
English, Filipino
P E R S O N A L I N F O R M A T I O N
Date of Birth: January 24, 1993
Place of Birth: Naga City
Civil Status: Single
Height: 5 feet 4 inch
Weight: 95.6 lbs.
Citizenship: Filipino
Religion: Roman Catholic
Sex: Female
C H A R A C T E R R E F E R E N C E
Mrs. Cynthia Liza P. Arce-Abarca
Program Head, HRM and Tourism Management
University of Nueva Caceres
The Oriental Hotel Legazpi
Legaspi City,Philippines 4500
Taysan Hills,Sto.Nino Village
+63-52-435-**** / +63-52-435-****
I hereby certify that the above information is true and correct according to my knowledge.
Hazel O. Ronan
Applicant Signature
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