Manager Human Resources

Felecia Daniels, MBA

Houston, Texas // C: 832-***-**** // ****************@*****.***

Summary

Manager with practical understanding of business needs. Highly effective at incorporating creative leadership skills to achieve business objectives. Direct projects that improve efficiency, while meeting deadlines and budget requirements.

Highlights

Training and development Regulatory compliance

Compensation and wage structure Personnel records maintenance

Employee relation Exceptional interpersonal skills

Hiring and retention Innovative

Accomplishments

Reduced employee turnover by 20% through implementation of new incentive plan and bonus structure.

Improved paperwork processing time by 50% by streamlining a workflow submission process.

Professional Experience

Human Resources Manager 3/2016 to Current

Dean’s Professional Services Houston, TX

Direct personnel, training and labor relations activities.

Advise managers on organizational policy matters and recommend needed changes.

Manage over 300 external clinical and non-clinical employees on performance, credentialing, employee relations, exit interviews and conversions

Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems to foster a positive environment.

Protect and maintain the privacy of employee personnel records, including compensation information.

HR Compliance Manager 11/2015 to 3/2016

Dean’s Professional Services Houston, TX

Manager the HR Compliance team by planning, developing, implementing, and administering consultation and expertise in the medical industry regarding client compliance requirements.

Managed the Veteran Evaluation Services (VES) Providers Credentialing and On-boarding

Lead mock audits and/or HR process audit

Lead Compliance team to develop and deliver consistent training modules as needed to enhance knowledge and support of compliance and train-the-trainer strategies

Develops compliance organizational strategies by contributing information, analysis, and recommendations to strategic thinking and direction; establishing functional objectives in line with organizational objectives.

Keeps abreast of changes in laws, regulations and guidelines; shares information appropriately and ensures proper HR ownership for compliance

Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Human Resource Representative 1/2011 to 3/2015

Schlumberger Technologies Sugar Land, TX

Create On-boarding offer packages for Field Engineers with Bachelor of Science degree, Field Specialist and Mechanical Technicians

Facilitate and ensure timely completion of Pre-Employment (post-offer) Physical Agility Test (PAT) / Functional Capacity Test (FCT)

Approve and monitor test results through drug testing database

Coordinate candidate travel including the reviewing and approving of expense reports and the maintenance of per diem cards

Direct employees on the Ghost Card reconciliation project

Manage the logistics for 2nd Interviews (hotels, rig site, venue, ground transportation, flights and dinner)

Project Team Lead 5/2007 to 1/2011

ABM Janitorial (Shared Services Center) Houston, TX

Managed a team of 6 on company projects

Consolidated Vendor Management System and file room from 10,000 to 1,000 in 3 months

Traveled domestically as Subject Matter Expert for JDE 7.3 and pilot for JDE 8.12 launch

Researched corporate credit card trends for 500 cardholders and investigate personal usage

Conducted corporate credit card Webinars for proper usage

Report monthly corporate credit card usage via excel to VP, Controllers and Managers

Education

Master in Business Administration (MBA)

University of Phoenix Houston, Texas

Bachelor of Science in Business Administration (BS/BA)

University of Phoenix Houston, Texas

Nursing

Prairie View A&M University Prairie View, Texas

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