Customer Service Sales

Husbullah Mark Yamusenor

Deerfield Beach, FL

954-***-**** *******@*****.***

SUMMARY OF QUALIFICATIONS

Entrepreneur ~ Finance Specialist ~ Product Marketing & Management

Accomplished Executive with sixteen years’ experience in operations, management and marketing involving start-up niche sushi restaurants in Ft. Lauderdale and Lighthouse Point. Results-oriented, decisive leader with proven success in new market identification and strategic positioning for multimillion-dollar marketing firm. Track record of increasing sales and growing bottom line while spearheading operational improvements to drive productivity and reduce costs. Lead innovative marketing firm to continuously improve revenue and market share. Self-motivated and determined to excel: completed a Master’s degree while working two full-time jobs. Excellent communication and interpersonal skills; champions an environment of accountability and autonomy.

CORE COMPETENCIES

Budget/Sales Forecasting Policy/Procedures

Visionary Leadership Recruitment/Retention

Sales and Marketing Risk Management

PROFESSIONAL EXPERIENCE

Citibank, Fort Lauderdale, FL

Teller II, January 2016 – July 2016

Managed large amounts of cash, batched and balanced every shift. Assisted client transactions such as deposits, withdrawals, transfers while giving the client the best possible customer service experience.

Heart Rock Sushi Restaurant, Fort Lauderdale, FL

Operating Manager, 2000 – September 2015

Coordinated staffing, managed operations and implemented marketing initiatives all while maintaining day-to-day financing/bookkeeping.

Hired, trained, and coordinated staff of 50 to increase sales and customer loyalty. Negotiated with vendors and suppliers to achieve the best possible pricing for products and inventory. Recognized and addressed operational deficiencies thereby reducing expenses and increasing the bottom line.

Key Achievements:

Created successful marketing campaigns to generate revenue exceeding $1,000,000

Directed all aspects of day-to-day operations: staff management and administration, including city permitting, zoning issues, renovations, marketing and event promotions.

Coordinated all health and safety initiatives; assured a clean and safe workplace for all employees.

EDUCATION AND CREDENTIALS

UNIVERSITY OF FLORIDA, Gainesville, FL

Bachelor of Science in Business Administration (BSBA), Decision Information Science, May 2003

NOVA SOUTHEASTERN UNIVERSITY, Davie, FL

Master of Business Administration, Specialization in Finance (MBA), In Progress

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