Manager Building Services
Resume:
Darryl Parker
Louisville, KY 40216
*************@*****.***
Objective: To be an integral part of a challenging environment while utilizing my knowledge and job skills for advancement.
Experience: 2007 – Present Indiana University Southeast New Albany, IN
Supervisor
Supervise the work activities of custodial staff and participate in accomplishing the work. Train and instruct new employees. Monitor and evaluate work performance and maintain performance records. Recommend promotions and dismissals. Determine need for temporary custodians.
Hire and train staff members in housekeeping, and on proper techniques of cleaning the University, such as classrooms, common areas, restrooms, and office cleaning.
Provide training on floor care and the proper way of maintaining VCT tile floor, and carpet extraction plan.
Set and coordinate schedules, task assignments and allocation of hours and equipment.
Develop and recommend policies and procedures for campus custodial operations. Develop instructions for standardized methods for work performance and for the control of materials and equipment.
Monitor inventories of custodial supplies and equipment; prepare orders for cleaning products, equipment and supplies, etc.
Communicate with campus officials and staff to facilitate special event preparation adequacy of services and disseminate information about the services offered.
Conduct routine inspections to control level of maintenance. Provide written documentation to Facility Director monthly.
Ensure availability of safety equipment and knowledge of ADA requirements, OSHA safety regulations, and blood-borne pathogens
Determine budget requirements and prepare recommendations.
Perform other related duties incidental to the work described herein.
Provide training yearly on Hazmat, and Material Safety Data Sheet.
Provide training on stripping and waxing floor.
Handles University commencement activities in collaboration with Student Services and Enrollment Services.
Implemented a preventive maintenance program on equipment.
Implemented a program with PCR regarding our empty printer cartridge recycling program where the University receive a check for all ink and toner cartridges.
Implemented as a single stream recycling program with QRS, and once a month we receive a print out on how much each building is recycling.
Implemented policy for paid overtime.
Implemented a call in and vacation policies procedures.
Implemented a plan to eliminate third shift and just have two shifts, 1st and 2nd shift to help reduce the cost of utility.
Organized, implemented, and efficient workflow system that resulted in significant cost savings.
Managed 25 employees and three crew leaders, and two shifts.
Reductions in operating costs and overhead expenses.
Increased employee productivity and the overall efficiency by buying better equipment.
Meet monthly with the entire group to help strengthen the morale of the teams and discuss any concerns.
Meet quarterly with crew leaders.
Maintain a high level of cleanliness according to APPA standards.
Attend meeting with various department, development and training courses.
Managing a team of several stock associates.
Communicate with Management regarding products sales trends and requests.
Receipts of shipment and ensuring accuracy on invoices.
Order supply for the stockroom.
Sets the standards for the organization in the stockroom
Supervise receiving of inventory items.
Training of Stockroom, Receiving and Shipping personnel.
Ensure that standardized work is being followed.
Follow all applicable procedures and work instructions.
Walk through the area daily to review status – safety, quality, material/process flow, conditions, inventory levels, hazardous waste storage and disposal.
Manage operators according to our organization standards (appraisals, discipline, development, etc).
Manage the staff through various projects, and targets.
Manage and set deadlines for goals or, projects.
Manage department budgets.
Manage buying equipment, and supplies.
Manage / negotiate contracts with vendors on supplies.
Manage the Process Safety Management, within program guidelines.
Provide training every six month for all employees in the areas of cleaning in order to stay abreast of better techniques.
As the supervisor, assess the need for additional training.
Resolve customer’s complaint in a timely manner.
Once a quarter we have a potluck luncheon to strengthen the morale.
PC skills; Microsoft Office 2013 applications (Word, Excel, PowerPoint, and Outlook).
2012 – May 2013 Dollar General Louisville, KY
Lead Sale Assoc.
Authorize and sign for refunds and overrides; count register; make bank deposits.
Assist in maintaining strict cashier accountability, key control, and adherence to company security practices and cash control procedures.
Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.
Monitor cameras for unusual activities (customers and employees), if applicable.
Supply cashiers with change when needed.
Complete all required paperwork and documentation according to guidelines and deadlines as assigned.
Stock merchandise; rotate and face merchandise on shelves and build merchandise displays.
Restock returned and recovered merchandise.
Order zones and drop shipment categories, following prescribed ordering practices, as assigned by the Store Manager.
Assist in plan-o-gram implementation and maintenance.
Assist customers by locating merchandise.
Bail cardboard and take out trash; dust and mop store floors; clean restroom and stockroom.
Greet customers as they enter the store.
Operate cash register and flatbed scanner to itemize and total customer's purchase; bag merchandise.
Collect payment from customer and make change.
Clean front end of store and help set up sidewalk displays.
Help to maintain a clean, well-organized store and facilitate a safe and secure working and shopping environment.
Provide superior customer service leadership.
Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.
Open Saturday and/ close the store under specific direction of the Area Manager.
1999 – 2007 Management Cleaning Control Louisville, KY
Area Manager
Recruit, hire and train janitorial staff on proper techniques of cleaning office building including restrooms, and stripping and waxing floors.
Interface with customers.
Effectively manage all area accounts including budgets.
Inspect account cleaning procedure.
Resolve customer complaint.
1996-1999 American Bldg. Cleaning Co. Louisville, KY
Janitorial Supervisor
Successfully cleaned office building. Train staff, and the manage budgets of each accounts.
Efficiently buffed, stripped and waxed floors.
1996-1999 Williams Scotsman Louisville, KY
Maintenance Technician
Responsible for preventive maintenance on trailers, plumbing and electrical.
Handled carpentry and strip wax floor.
1996–1999 BGK-Kentucky Management Louisville, KY
Maintenance Technician
Responsible for preventive maintenance, plumbing, electrical repairs.
Controlled and maintained HVAC system.
1993-1996 Dismas House Louisville, KY
Intake/Out, take clerk
Monitor inmates on work release program.
1992-1993 Jewish Hospital Louisville, KY
Supply Processing Distribution Technician
Supply I.V. fluids to various departments throughout the hospital
1989 – 1992 Norton Hospital Louisville, KY
Food service attendant
Distribute food to patients
Resolve patient's complaint
Train New Employees
Interface with patients
Significant Accomplishments
Developed and implemented team-cleaning concepts.
Improved the relationship between management and staff members.
Developed employee’s recognition program.
Developed inspection program for the University.
Hosting of ACUBSS (Association of College and University Building Services Supervisors). How to do more with less.
Implementation of student housing staffing.
Implementation of preventive maintenance on equipment.
Implement new procedures on stripping and waxing floors.
Implement new procedures on removing reoccurring carpet spotting with the Taz floor machine.
Implement our overtime and attendance policy.
Implement green cleaning.
Implement PRC program, where we recycle print cartridges and ink toner. This program is designed to pay the school for recycle.
SELECTED SIMINARS AND WORKSHOPS
Coaching for Maximum performance by: Johnson Diversey
Supervisor’s Toolkit: Nuts and Bolts of Facilities Supervision by: Purdue University
Broadening Leadership Professional Development Series
Leadership Characteristic and Initiative by: Mary McCann
Myers-Briggs Type Indicator by: Debra Dunbar
To Be Determined by: Debra Dunbar
Strength Based Self-Leadership by: Debra Dunbar
Dealing With Change in the workplace
Teamwork & Meeting Management
Education: Central High School, Louisville, KY
Simmons Bible College, Louisville, KY
2014-Present Campbellsville University, Louisville, KY
References
A list of references is available upon request
I respectfully ask that you keep my candidacy for this position in confidence for the time being. Given my current position and the number of employees that would be affected, I would want to carefully coordinate the communication in the hopeful events that my candidacy progresses.
Contact this candidate