COLEEN MUSNI SY
#*** ****** ******, *** ****, San Simon Pampanga
Cell no. 091********/097********
**********.**@*****.*** / *************@*****.***
OBJECTIVE
• To obtain a position where I can better assist a guest with a knowledgeable helping hand accompanied by a warm and friendly smile, resulting in a great experience of which will be recommended to others.
• To use my skills and knowledge I’ve learned and to give an opportunity to work productively and accurately in your company.
EDUCATIONAL BACKGROUND:
TERTIARY: University of the Assumption
San Fernando, Pampanga
(2008-2014)
SECONDARY: Pampanga Central High School
San Agustin,San Simon, Pampanga
(2004-2008)
PRIMARY San Simon Elementary School
San Simon, Pampanga
(2001 – 2003)
St. Augustine Institute of Pampanga
San Agustin, San Simon, Pampanga
(1997 – 2001)
WORK EXPERIENCE:
ON THE JOB TRAINING
o Sofitel Manila Philippine Plaza
o Roxas Blvrd. Pasay City
o November 2013- February 2014
CASINO CASHIER
o Resorts World Manila
o Newport, Pasay City
o May 2014- Present
TRAINING WITH CERTIFICATES
• Seafarer’s Identification and Record Book (SIRB)
• Basic Training (BT) with COP
• Crowd Management ( IMO Model Course 1.28)
• Crisis Management (IMO Model Course 1.29)
DUTIES AND RESPONSIBILITIES
• Exchange chips to cash
• Handling cash
• Issuing cash warrant
• Deposit/ Widrawal transaction
• Credit card Advances
• Rolling
• Buy-in
• Balancing of Float
• Balancing of Chip Bank
• Issuing Fills and Credit
• Forex Holding
SKILLS
• Excellent verbal and written communication skills
• Excellent guest, customer, and employee relations skills
• High Energy, positive team player with excellent work ethic, flexible and dependable
• Passion for working with people to provide superior service
Personality Traits
• Glad to travel, available with minimal notice, and know for thriving under pressure
• Warm, friendly and engaging personality
PERSONAL INFORMATION
Nickname: Coleen
Address 033 Fatima street, San Jose, San Simon, Pampanga
Age: 23
Gender: Female
Birthday: August 8, 1992
Nationality: Filipino
Religion: Roman Catholic
Civil Status: Single
Height: 5’ 4’’
Weight: 115 lbs
SEMINARS ATTENDED:
FIRE AND LIFE SAFETY TRAINING
Sofitel Philippine Plaza, Pasay City
Speaker - Fire and Life Safety Assistant Manager)
November 2013
SOFITEL FOOD AND SAFETY MANAGEMENT SYSTEM TRAINING
Sofitel Philippine Plaza, Pasay City
(Speaker – Hygiene and Sanitation Manager)
November 2013
“The Barista Basics” Coffee Sessions with the Academe Seminar.
University of the Assumption, City of San Fernando, Pampanga
July 22, 2011
Calatagan Tourism Development &Planning Principles of Tourism
Golden Sunset Village Resort, Calatagan, Batangas
February 3-4, 2011
Dare to experience the goodness of nature as we promote “Eco- Tourism”
University of the Assumption Gymnasium, City of San Fernando, Pampanga
December 3, 2010
Hotel and Career Orientation and Food Safety and Sanitation (HACCP)
Embassy Ballroom, Traders Hotel Manila
August 25, 2008
Hotel Familiarization Tour with Lecture on Basic Housekeeping and Career Development
Taal Vista Hotel, Tagaytay City, Philippines
August 26, 2008
CHARACTER REFERENCE:
Ms. Helen Vergara
Senior Manager, Casino Treasury at Resorts World Manila
Newport Pasay City
Contact No.: 091********
Ms. Agnes Gonzales Santiago
Manager, Casino Treasury at Resorts World Manila
Newport Pasay City
Contact No.: 092********
Mr. Christopher Atiga Cose
Supervisor, Casino Treasury in Resorts World Manila
Newport Pasay City
Contact No.: 091********
I hereby certify that all statements made in this application are true and correct to the best of my knowledge, information and belief.