Customer Service Sales
Resume:
SOM MEHTA
**Skranda Hill
Brampton ON
**********@*****.***
Cell: 365-***-****
A talented and accomplished Administrative professional with previous experience in
Customer Service, Procurement, Marketing and Sales.
Experience in cold calls and marketing. Background in customer service/support.
Well- developed administrative abilities. Able to work alone or as part of team.
Familiar with data entry and management. Hard work, able to multi-task effectively.
Excellent written/verbal communication skills. Pleasant, friendly, and highly organised.
PROFESSIONAL BACKGROUND AND ACCOMPLISHMENTS
Customer Service/Marketing/Sales
Carried out telephone marketing and sales support for Financial industry. Performed cold calling, arranged appointment with prospect and answered queries.
Updated sales call and cold call database, forwarding information to potential clients on products and service.
Supported business and management team to achieve the target. Responded to queries, greeted clients/business associates.
Go in the market to meet with people, establish new contact and existing clients to drive sales and achieve monthly targets.
Understand the customer’s needs and overcome the objections and resolve the dissatisfaction 0f the former clients and gain back their trust.
Highlight the new products and service to the customers’ needs.
Maintain high level of product and technical knowledge.
Employment History
Licenced Insurance Advisor: LaCapitale Financial Security a Penncorp group (June, 2016onward)
Financial Advisor: Sun Life Financial (Aug, 2014 toAug, 2015)
Representative: Primerica (Aug,2012 toMay, 2014)
Education
Life Insurance and Accident&Sickness Insurance Agent in Insurance
Passed Canadian Investment Fund Course in Mutual fund
Bachelor of Commerce from University of Delhi (India)
Diploma in Material Management from Patiala University in Punjab (India)
Computer Skills
Windows, Word. Excel, Acess, Outlook
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