Sales Customer Service
Resume:
Memooda Ali
Saint Albans, NY 11412
(347) 251 - 4095
***********@*****.***
Professional Experience
Swiss Post Solutions/Denton’s LLP.
New York NY
BNP Paribas, Jersey City, NJ
Client Service Associate /Processing Clerk
April 2010 to March 2016
• Received incoming US/FedEx mail, deliveries and supplies.
• Sorted mail to suitable departments.
• Handle logs and processed all incoming and outgoing mail.
• Made deliveries inside assigned building and assisted with tracking of items on a routine.
• Knowledge of processing U.S. Postal Mail by running postage machine.
• Take direction from supervisor and site manager.
• Maintain mailroom supply inventories, stock copy rooms and printing devices, and ensure office is adequately stocked with supplies.
• Maintain and secure large amounts of records according to the firm's established procedures and policies.
• Effectively work alongside management personnel by delivering files and documents upon request.
• Provide service to both external and internal customers.
• Process incoming documents and packages on a daily basis.
• Sorting and scanning of letters of reference and insure the validity of transcripts.
• Find and retrieve information from files in response to requests from authorized user
• Prepare and review records for organizing, boxing and indexing.
• Assist customers by phone using interpersonal and customer service skills.
• Provide administrative support when needed.
• Shipping and Receiving for {Fed-Ex, UPS, DHL, USPS, Certified and Registered Mailing}.
• Clean and set up conference rooms with necessary equipment for meetings.
• Performed all duties as assigned by management to include but limited to: mail services, reprographics services, fax services and messenger services.
• Knowledge of Xerox 560, 700, 4100 DllO and Xerox wide format. Gracious Homes
New York, NY
Sales Cashier
• Answer customers phone calls provide information on the products.
• Responsible for counting money in cash drawers.
• Address and solve customer's complaints.
• Issue credits, refunds and receipts to customers.
• Handle cash and process payments by credit cards and checks.
• Assisted in promotion of products.
August 2006 - March 2010
Dick's Sporting Goods September 2003- July 2006
New-York, NY
Sales Cashier
• Interact and communicate with customers over the phone.
• Process payments through credit cards, cash and checks.
• Maintaining the store's appearance and cleanliness.
• Participate in sales training.
• Enter contact information of potential clients in the system.
• Attracted potential customers to company's promotions and advertisement. Lord & Taylor
New-York, NY
Sales associate/Cashier
• Execute daily operations of counting cash at the start and end of the work shift.
January 2000- August
2003
• Compare totals on cash register transactions such as refunds, exchanges and adjustments.
• Process credit card, cash and check payment.
• Assist customer's mail telephone and in person inquiries as well as receiving complaints.
• Achieved sales goals dependably, according to company business plan. Education
St. George's College, Trinidad
• Associates Degree in Principles of Business
Barataria Junior High-School, Trinidad
• High School Diploma
Skills
• Excellent interpersonal skills.
• Excellent verbal and written communication skills.
• Attention to detail and excellent organizational skills.
• Ability to handle multiple deadlines and priorities.
• Ability to work in a fast paced, high-pressure environment.
• Computer literate and good knowledge of MS Word, Ex ce l and Power Point.
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