Sales Assistant
Resume:
Erika Sallen
Tel Aviv, Israel
Education
Hunter College Silberman School of Social Work - New York, NY: September 2011 – May 2013
Masters of Social Work
University of Michigan - Ann Arbor, MI: September 2006 - December 2009 Bachelor of Arts; Psychology – GPA 3.5
Work Experience
Social Worker:
Beit Horim Rivka- Holon, Israel January 2016-July 2016
Social worker for 38 senior citizens, each suffering from a range of illnesses and requiring full physical assistance
Responsible for intake procedure; assessing level of fit of senior to the home through a series of questions and home visit.
Assisting senior and his/her family with the move in process- recording personal information, choosing appropriate placement in cafeteria and bedroom.
Ensuring that the senior has a smooth transition into the home through individual therapeutic sessions and observations of senior during activities and mealtime.
Conducting group sessions on topics such as transitioning into an old age home, dealing with loss, family members, boredom
Frequent training of staff to ensure their appropriate treatment of the seniors
Monthly meeting with the nurse and doctor to discuss the progress of clients
Recruiting volunteers to carry out activities within the home
Monthly lectures to seniors on topics such as health, news and history
Social Worker:
Shevach Caregiver Agency- Tel Aviv, Israel June 2015-September 2015
Social Worker for over 150 senior citizens
Responsible for carrying out home visits every two months to ensure appropriate care being given to senior citizens
Assisted senior citizen in applying for caregiving hours from national insurance
Recruited caregivers through Facebook to be employed by various branches around Israel
Responsible for reporting incidences of abuse and neglect in official report to national welfare office.
Conducted phone and face-to-face interviews with foreign caregivers
Managed placement of foreign caregiver with appropriate senior citizen based off of needs of senior citizen
Pedagogical Manager: May 2014- April 2015
Burlington English- Tel Aviv, Israel
Supervised three English teachers in the planning and organization of their classes
Provided support for English students through one on one counseling sessions
Met with teachers on a daily basis to discuss their classes and ensure quality lessons being administered
Trained new teachers to use the Burlington software
Planned, developed, and administered dynamic lesson plans to ESL groups
Conducted face-to-face sales meetings with prospective students
Prepared schedule of academic classes
Worked with other sales staff to meet the company’s monthly sales goals
Administrative duties included cleaning, answering phone calls, and organization of office space
Addiction Referral Specialist: September 2012-May 2013
OASAS New York State HOPEline - New York, NY
Provided treatment referrals for alcoholism, substance abuse and gambling addiction
Used the patient placement criteria system LOCADTR to ensure that referral was least restrictive and most clinically appropriate level of care available
Performed mental health assessment to determine client’s level of risk and provided crisis intervention as needed
Helped high risk callers identify reasons for living and contracted with client for safety
Conducted follow up calls to determine client’s level of progress and provided additional referrals if necessary
Identified trends in substance abuse
Utilized motivational interviewing
Social Work Intern: September 2012- May 2013
Camelot Williamsbridge Family Inn - New York, NY
Provided non-intensive counseling services to homeless shelter residents
Conducted CAGE substance abuse screening and psychosocial intake assessment with every client
Co-facilitated groups on relapse prevention, parenting, social skills, and domestic violence
Provided case management services by linking clients to community resources
Helped clients adjust to transition in and out of homeless shelter
Administered urine toxicology screening test
Hebrew language teacher: September 2012-May 2013
Brotherhood Synagogue - New York, NY
Facilitated extra help group for elementary aged students who presented with behavior challenges, learning disabilities, and advanced learning needs
Provided instruction in Hebrew grammar, literature, conversation, and writing
Specialized lesson plans according to individual needs of student
Success Mentor: PS. 102 - New York, NY September 2011-June 2012
Worked as a success mentor as part of Mayor Bloomberg’s campaign to reduce truancy and chronic absenteeism
Provided individual and group therapy to culturally diverse students
Used multi-modal approaches in therapy including play therapy and art therapy
Provided support and encouragement for clients and their families through counseling and job readiness workshops
Organized monthly school wide perfect attendance assemblies
Program Assistant: January 2011-June 2011
Homes for the Homeless - New York, NY
Assisted the newly established Milk from the Heart program, a subsidiary of Homes for the Homeless
Traveled throughout low-income neighborhoods of Manhattan to distribute free milk to families with children
Collected statistical data on clients’ households
Interacted with Asian and Hispanic populations on a daily basis
Hebrew Tutor, Youth Group Chaperone October 2010-May 2012
Office Assistant: Temple Shaaray Tefila - New York, NY
Assisted in coordination of religious school programs
Designed curriculum for individual Hebrew instruction
Provided mentoring services during youth group trips throughout New York City
Language Skills
Hebrew fluency
Basic Spanish
Relevant Experience
Crisis Text Line Counselor November 2015-Present
Completed 34 hour training
Provide crisis intervention via text message
Kids’ Turn Workshop Leader November 2015-Present
Teach educational curriculum to a group of children to help them cope with the loss, anger, and fear that accompany divorce.
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