Human Resources Management

Tina R. Walker, MBA

**** *. ***** *****

Gardena, CA 90249

310-***-**** • Email: ******@***.***

It is with enthusiasm that I outline my background and qualifications for the senior level position within Human Resources. I consider myself a transformational leader and strategic business partner. I believe that character and exceptional service are the most important element within an organization and have to be the standard within HR departments. I lead by example and model behavior that fosters trust, respect and accountability.

My human resources experience began in 1994. I have spent the last 22 years developing my skills both professionally and academically. My human resources expertise focuses on operational excellence, benefits, employee and labor relations, strategic planning, recruitment, and performance management. My background includes leadership in both for-profit and nonprofit industries. I have worked and supervised staff in both small and growing companies as well as large complex organizations with diversified funding and with business operations in multiple locations and states. While my background is in human resources, I have worked closely with executives in the areas of operations, finance and strategic development.

I also have experience in an academic environment, having worked as an Adjunct Professor since 2009. This has expanded my skills as a facilitator and team leader. I am currently pursuing my doctorate in Organizational Leadership, which will also enhance my skills in understanding how to create key initiatives and high performance within organizations and HR departments. I utilize my keen problem solving, analytical and communication skills to support stakeholders, both internal and external.

My extensive background in human resources as well as my management experience overall allows me to relate and connect with people in ways that bring out their best. I believe that every day is an opportunity to serve and incorporate this in all my responsibilities. I am not afraid to make difficult decisions and can communicate such decisions with the appropriate tone.

I would appreciate the opportunity to meet in person to discuss your business needs. My résumé provides a snapshot of my knowledge, skills and abilities. A face to face meeting would give life to the words on paper and provide us with an opportunity to determine if my expertise aligns with your needs.

Should this be of interest, please feel free to contact me at 310-***-****.

Yours in service,

Tina R. Walker, MBA

HUMAN RESOURCES CAREER SUMMARY

A highly effective, forward-thinking executive HR business partner with strong leadership and management skills proven to deliver significant results. Supervision of teams of 1 to 12 in organizations with budgets ranging from $2M to $1.3B. Proven record of accomplishment as a human resources executive, managing internal resources and fostering collaborations to ensure the achievement of organizational goals and maintenance of integrity.

HR competencies utilized in diverse, growing and changing organizations, to include:

Accreditation Experience (Joint Commission & CARF)

Logistics Design & Management

Affirmative Action and EEO Planning

Management Consulting

Behavioral/Targeted Selection Interviewing

Mergers, Acquisitions and Fast Growing Experience

Benefits Administration and Design

Organization Change & Re-design

Budget & Forecasting Experience

Performance Management

Compensation Analysis

Recruiting and Selection

Diversified Revenue and Funding Streams Experience

Reward & Recognition Systems

Diversity Awareness

Risk Management

Employee Engagement, Relations & Conflict Resolution

Strategic HR Planning & Implementation

Financial Management & Reporting

Strategic HR Business Partner

Database Implementation & Management (ADP, Lawson & Talco)

Team Building & Group Facilitation

Human Capital & Talent Management

Training & Development

Information Technology Management

Transformational Leadership & Design

Labor Relations and Negotiations (SEIU/ CNA)

Workers’ Compensation Management

EDUCATION

Doctorate, Organizational Leadership

University of Phoenix

Graduation February 2017

Masters, Business Administration

University of Phoenix – Los Angeles, CA

2006

Bachelor of Arts, Public Relations

California State University, Dominguez Hills – Carson, CA

1995

PROFESSIONAL AFFILIATIONS & CERTIFICATIONS

Society for Human Resource Management (SHR

EXPERIENCE

06/2015 – Present

Providence Saint John’s Health Center

Santa Monica, CA

Industry: Healthcare

Senior Human Resources Strategic Partner (Full-Time)

Provide senior level HR guidance to executive and clinical team (923 employees under clinical) within hospital.

Heavy labor relations, including contract negotiations, grievances, and contract interpretation.

Develop strategic alliances and initiatives.

Effectively partner with business leadership and collaborate with non-HR entities for improved organizational efficacy.

Drive results-oriented culture change leading to successful business outcomes.

Heighten the role of human resources in strategic organizational leadership.

Identify strategies to drive success through human capital development and planning.

03/2009– Present

University of Phoenix School of Business

Los Angeles, CA

Industry: Education

Adjunct Professor (Part-Time – Evenings)

Facilitate courses in business, human resources, leadership and organizational development for Bachelor and Master’s level students.

04/2013– 06/2015

Human Resources Contract Services (HRCS)

Los Angeles, CA

Industry: Contract Services

Executive HR Consultant

Provided executive human resources consulting services to both for profit and nonprofit organizations.

Worked with business executives to influence strategy and subsequent implementation.

Acted as a strong HRBP to influence HR strategy in facilitating HR operations to more effectively expand organizational needs.

Focused on strategic HR design and implementation, logistics and financial planning.

Focused on change management and transformational growth.

Focused on executive leadership development and operational excellence.

Focused on operational uniformity between finance, information technology and program units.

EXPERIENCE (Cont.)

04/2012– 02/2013

Watts Healthcare Corporation

Los Angeles, CA

Industry: Healthcare

Vice President of Human Resources (Full-Time)

Trusted leader and strategic partner to Executive Management, Board Members and staff of 350. Strong HRBP that ensured the organization maximized the capabilities of its people. Comprehensive human resources responsibilities at senior level. Company Budget: $35M (federally funded).

Developed and maintained credibility, integrity and a sense of trust within department and throughout organization.

Responsible for organizational development and training for multiple clinic locations, including one full community clinic, one satellite clinic and five (5) Women, Infant and Children remote locations.

Responsible for heavy bargaining unit relations, negotiations and strategies.

Responsible for training and development at staff, management and Board levels.

Responsible for Board of Directors relations as they relate to Executive Personnel Committee, President/CEO contract and performance evaluation as well as succession planning.

Responsible for performance measures, outcomes and evaluations at both staff and organization levels.

Responsible for translating and developing goals that aligned with organization mission and fiscal capabilities.

Managed and maintained department budget ($550k) and diversification of resources.

Created effective communication tools, policies, and procedures that meet the standard of excellence set by organization and bargaining units.

Partnered with finance, information technology and operations to developed policies and procedures that aligned across the organization.

Supervised a team of five (5) HR practitioners.

01/2012– 04/2012

Temporary Disability (broken ankle)

11/2004– 01/2012

California Family Health Council

Los Angeles, CA

Industry: Healthcare

Director – Human Resources (Full-Time)

Responsible all Human Resources activities for an employee base of 100 in both Northern and Southern California. Managed the Voluntary Employee Benefits Administration (VEBA), which is a collective benefits program for over 27 agencies and over 2400 eligible employees and dependents. Served as the advisor to President/CEO, COO, Leadership Team and Board Members on all policies and procedures that have operational outcomes for the organization. Company Budget: $32M (Federally Funded).

Led all aspects of human resources operations including the development, implementation and administration of all strategic organizational policies as they relate to human resources and organizational wide outcomes.

Conducted investigations and audits at various levels in areas of employee relations, payroll and timesheet compliance and performance management.

EXPERIENCE (Cont.)

Represented company at all external hearings for purposes of legal employee disputes, workers’ compensation claims and unemployment claims.

Served as the Committee Advisor for the Executive Board on all internal policies and procedures specifically handling President/CEO contract, compensation and benefits package.

Managed relationships with external clients such as 401k and benefits brokers, staffing agents, ADP representatives and Board or agency executive directors.

Analyzed, consolidated, and directed cost accounting procedures together with other statistical and routine reports including meeting regulatory requirements as issued by State and Federal offices. Assisted in the preparation of grant applications when required.

Provided and produced all company trainings including harassment, performance management, corrective discipline, new hire orientations and operational excellence.

Provided and produced various surveys directed towards employee care, employee satisfaction and management expectations. Produced and distributed company newsletter.

Provided reports to management and Board of Directors in areas of turnover, budget analysis and recruitment strategies.

Produced and analyzed President/CEO annual performance evaluation. Presented to Board of Directors.

Supervised a team of 4.5 HR/AP staff.

05/2001– 01/2004

The Fulfillment Fund

Century City, CA

Industry: Education

Director – Human Resources (Full-Time)

Led all HR functions for organization with an employee base of 100+. Accountable for managing two direct reports and the development and delivery of HR systems and protocols to include: staffing/recruitment, development of job descriptions, training and development, policies and procedures, performance management, employee relation/conflict resolution, EEOC compliance, benefits & salary administration. Company Budget: $6M (Privately Funded).

Managed the development, implementation and administration of all strategic organizational policies as they relate to human resources.

Managed all leaves of absence (FMLA, military leave, and unpaid leaves of absence), worker’s compensation administration, health, safety, and accident investigation.

Designed and introduced innovative programs and strategies resulting in significant improvement in employee retention.

Interpreted, advised, and explained organizational policy and regulatory requirements as they related to HR.

EXPERIENCE (Cont.)

Researched and investigated employee relation concerns and grievances with successful resolution in a confidential manner, while building employee trust in management and while avoiding formal legal action.

Provided training in recruitment, sourcing, interviewing and selection methodology to senior staff.

Composed job descriptions, employee newsletter and announcements.

Conducted organizational evaluations and inspections for risk potential.

Coordinated, and/or facilitates safety training programs and risk manuals.

Negotiated, implemented and maintained all benefits including medical, dental, vision, life and supplemental products.

Oversaw all 401k compliance including plan design, testing and payroll reporting.

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