IT Support Specialist

Christopher M. Chavez ********@***.***

**** ***** **** ****** ************ PA 19121 786-***-****

EDUCATION: FLORIDA INTERNATIONAL UNIVERSITY, College of Computing & Information Sciences, Miami, FL

Bachelor of Science

Major: Information Technology

GPA: 3.4

TECHNICAL COURSES COMPLETED:

Unix Administration Database Administration

Network Administration IT Automation

Java Programming Computer Data Analysis

Component-Based Software Development Data Communications

Information Storage and Retrieval Computing and Network Security

Computer Operating Systems Human Computer Interaction

Web Site Construction and Management Applied Computer Networking

TECHNICAL SKILLS:

Systems: Linux (CentOS, Debian, Ubuntu), Mac OS, Windows (XP, Vista, 7, 8.1, 10)

Databases: Microsoft SQL Database, MySQL

Languages: Java, SQL, HTML, PHP, CSS, Perl, Bash

Software: Microsoft Office, Netbeans, Visual Studio, TeamViewer, Kaseya, VMWare

Security: Malwarebytes, Microsoft Defender, AVG, Windows Firewall, Wireshark

RELEVANT EXPERIENCE:

IT Support/Specialist, March 2013 - May 2016

AMCO International LLC, Miami, FL

•Assisted employees with technical support, including but not limited to: malware removal, computer repair, account set up, hardware/software installation, email.

•Maintained high computer efficiency on over 10 computers through use of various programs and monitoring tools.

•Helped the company make informed decisions with many of their hardware and software costs such as operating systems, servers, printers, computers, and security tools.

Languages:

Fluent in English and Spanish

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