BRADLEE S LAKE
*********@*****.***
**** *. **** ***** ******* Dr. Brazil IN, 47834
OBJECTIVES
To find gainful employment that will allow me to utilize the skills that I have developed over a lifetime in my industry. To find somewhere that I can maximize my management skills, quality assurance, program development, and training experience.
EDUCATION
High School Diploma West Terre Haute, IN West Vigo High School
Continuous education IVY-Tech
OSHA 30 - (safety and health regulations), (work place safety, hazmat awareness and operations),
(Homeland security and project security)
EXPERIENCE
I have years of management experience in the automotive industry/s, throughout my career I have continued to develop myself through educational programs/certifications. Every day is a learning experience and every job and customer is a new opportunity to exercise what I have learned. I am always in search of more opportunity to learn and to provide a “World Class” customer service experience for my clients. Working as a team and promoting a zero accident philosophy to achieve project success, this not only shows in my work ethics but also through achievements and continuing to set new goals.
Currently Sullivan Auto Group Sullivan, IN
Sales Manager
oConducting a busy sales floor on a daily basis
oHosting sales events, off-site events
oObtaining and maintaining an above average Customer Satisfaction Index
oDesking deals submitting them to loan institutions through dealer track
2011-2015 Terry Lee Honda Avon, IN.
Sales Administrator
oHosted sales events and off-site events
oPerformed excellent customer relations
oManaged busy sales floor
oMaintained customer service at dealership
2008-2011 Bell Construction Sullivan, IN.
Effective Safety and Health programs have been found effective to reduce the work related injuries and illnesses in the work place
Bell construction PPE training
Safety and Health coordinator
Conducting Risk managing and training classes
Recordkeeping
Communicating responsibility and goals of the company with employees
Examining the worksite and identifying existing hazards to reduce work injuries, implementing corrective action to remove or fix the hazards
2003-2008 Andy Mohr Chevrolet Plainfield and Greencastle In.
General Manager and Sales Manager
• Managing a complex advertising schedule
• Conducting a busy sales floor on a daily basis
• Oversee the service and parts departments
• Manage a monthly, quarterly and annual budget
• Provide staffing services for all departments
• Manage scheduling for all departments
• Creating a monthly bonus plan
• Hosting sales events, off-site events
• Obtaining and maintaining an above average Customer Satisfaction Index
• Developing business plans for my employees and the business unit as a whole
• Training new associates and sales managers in the proper sales process
General Manager
1998 2003 Auto House Superstore Terre Haute, In
General Sales Manager
1992- 1998 Andy Mohr Chevrolet Greencastle, In
General Manager
1977-1991 Hughes Honda – Chrysler Plymouth - Dodge Brazil In.
CERTIFICATION
April 2012 Purdue University: Six Sigma
Disney World Training for customer services
OSHA 30 - (safety and health regulations), (work place safety, hazmat awareness and operations),
(Homeland security and project security)
Environmental safety and heal
Project specification training
Standards for Excellence DONT RUSH Training
Chevrolet Dealership Management Certificate
Ford Dealer Principal /Ethics Awareness Training
Ford Dealer Sales Management Training
Chrysler Dealer Principal Training
Chrysler Dealer Sales Management Training
Honda Sales Execution of Leadership Training
*I enjoy comprehensive leadership training, as well as new training. I have completed numerous training workshops and quarterly training certificates as well.
AWARDS
Manager award, Tribune Star 2003 and 2004 Readers Choice “Best Place to purchase Vehicle
PROFESSIONAL & COMMUNITY MEMBERSHIPS
Quality Improvement and Risk Management Training
Chamber of Commerce – Event Coordinator
Safety council
REFERENCES
References upon request