Customer Service Administrative Assistant
Resume:
************@*****.***
EMPLOYMENT:
AMN Healthcare San Diego, CA Oct 2015 – May 2016
Recruitment Specialist
●Oversaw the full-cycle recruiting process as part of a 75 person team to fill specialized national RN positions including sourcing, conducting phone screens, in person interviews, and extending offers (3+ per week).
●Created job posts to source candidates online (Indeed, CareerBuilder, Monster, HealthJobsNationwide, etc.)
●Managed candidate status via RPO Solutions ATS system.
●Verified I-9’s and documented background/drug screening if applicable.
●Composed email correspondence to keep candidates engaged and stay up to date on their activity.
MWH Global San Diego, CA Oct 2014 – July 2015
Administrative Assistant (Contract)
●Performed administrative duties for executive management and engineers
● Filed, screened calls, coordinated travel and meeting arrangements
●Prepared reports and financial data for executives
●Oversaw shredding and purging of confidential/sensitive documents
●Maintained conference rooms calendar
Ghigiarelli's Restaurant Old Forge, PA May 2011 – Sept 2014
Server/Assistant Manager
●Procured items for the business
●Hired/trained new employees
●Designed gift certificates
●Social Media (Facebook, Instagram, Twitter)
Bank of America Scranton, PA Feb 2013 – May 2014
Priority Gate Customer Service Specialist, Jan 2014 – May 2014
●Worked in operations center taking 50 or more inbound calls per day
●Faxing services
●Approved access checks
●Operated various systems including MBNA, Tacs & Synergy
●Personal credit card account manager
Customer Sales Specialist, Feb 2013 – Jan 2014
●Worked in operations center taking up to 40 calls per day
●Studied clients’ accounts to suit their financial needs
●Marketed and sold financial products (balance transfers, direct deposits, overdraft protection, new credit card accounts, mortgages, etc.)
Penn State Intercollegiate Athletics University Park, PA Sprint 2010
Intern
●Attended weekly meetings to discuss department projects and deliver progress reports
●Wrote scripts for announcers for various events
●Managed and set up various sporting events
●Collaborated with judges from across the country as score flasher as needed
EDUCATION:
The Pennsylvania State University University Park, PA May 2011
B.A. in Public Relations, Minor in Psychology
3.4 GPA
Blue and White Society Member 2010-2011
Pennsylvania State Alumni Association
http://alumni.psu.edu/students/blue-white-society
SKILLS:
MS Office: Word, Excel, PowerPoint, Outlook; RPO Solutions (ATS)
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