Data Entry Customer Service

TOURON POWELL Brooklyn, NY ************@*****.*** 347-***-****

SUMMARY: Self-motivated individual with fifteen successful years providing quality office support to companies, large and small. Equipped with extensive filing, data entry experience and excellent customer service, communication and technology skills, I am seeking a permanent position as a data entry or file clerk where my skills and experience can contribute to the company and will be mutually beneficial. SKILLS & QUALIFICATIONS:

CERTIFICATION: CompTIA A + Certification & Information System, Data Entry

Extensive experience in data entry, filing, and very efficiency in MS Office (Excel, Outlook and Word)

Ability to accomplish tasks with minimal direction or supervision, but also work well in a team environment.

Self-motivated with the ability to perform diligently to accomplish goals and learn new skills quickly and effectively and strong analytical aptitude, organizational, communication and customer service skills. PROFESSIONAL EXPERIENCE:

Data entry/File clerk Bank of NY Mellon (American Cyber Systems, Inc.) New York, NY (3/2015 – 8/2016)

Assist in the UIT (Unit Investment Trust) Dept. in checking all active account documents that need to be updated or edited with the correct title, account name, pin number and other information needed for all funds on the SEC- Edgar ( U.S. Securities and Exchange Commission)

Maintaining efficient filing, both digital and manual, of documents for large offices

High volume scanning of documents to email to be uploaded and updated to the EMD (Enterprise Document Management) data base throughout the day.

View and update all PTP (Publicly Traded Partnership) existence accounts using the tax package support database Office Assistant New Horizon Automotive Brooklyn, NY (9/2009 – 6/2014)

Assisted in the office of a private car repair and mechanics shop.

Responsibilities included: Issue invoices to customers, update the customer master file with contact information; assist with invoice filing and review for proper authorization; match invoices to receiver and purchase order of supplies; ensure timely input of data into the computerized system. Mail Clerk Associate Credit Suisse First Boston New York, NY (4/2003 – 12/2008)

Responsible for opening, sorting, and distributing incoming and outgoing mail and maintaining electronic logs and files pertaining to mail processing for the clients

Scan incoming deliveries from FedEx, UPS, USPS, DHL, FedEx Ground and any other deliveries Sr. Mail Clerk Associate Pitney Bowes Management Services New York, NY (4/2003 – 12/2008)

Managed mail services of a large and fast-paced law firm. Responsible for shipping and receiving of mail and packages using Microsoft Excel. Assisted with mass mailings, dispose of junk mail and other mailroom activities

Operated mail, copy and fax equipment and the Pitney Bowes tracking software, Microsoft Excel and Outlook

Handled all special request mail responsibilities, such as UPS, Federal Express, and courier service

Researched and followed up with attorneys regarding tracking mail and packages Document Control Clerk / Mail Clerk Schulte Roth & Zable New York, NY (1/2000 – 3/2003)

Worked in the records department and also assisted mail manager in the mail services for the company

Responsibilities included: checking documents out to related parties, tracking location and re-checking them back into the file room upon their return; maintain efficient filing and back up of confidential documents

Gathered documents from storage, photocopies, and faxes documents for attorneys upon request.

Performed data entry and assisted mailroom department using the Paragon 2 mail Processor E530 EDUCATION:

Orion Technology, New York, NY

Computer Networking Certificate (2005)

Medger Evers College Brooklyn, NY

Computer Technology (2004)

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