Customer Service Human Resource

Elton George

Orange

Email: *********@*******.***

PERSONAL PROFILE

Well presented, highly personable individual who possesses good team spirit and the ability to see a job through until it is completed. During my tenure as a police officer, I was highly motivated and able to exercise independent judgment with a drive to enforce the law and provide reassurance to the public. Proficient in English and Spanish, I am well suited for customer relations positions where both languages prove to be an asset.

EDUCATION

Bachelor of Science, Microbiology, University of Havana, Havana, Cuba July, 2008

International Diploma, Human Resource/Personnel Management, July, 2010

Cambridge International College

QUALIFICATIONS HIGHLIGHTS

Certificates:

Microsoft Office, 1998

Seminar on Utilizing Proficiency Testing as a Tool for Laboratory Improvement ISO/IEC 17043, 2010

Workshop on National Accreditation Focal Points, 2010

Course on Travel Document Examination and Fraud Prevention, 2011

Training Program, Customer Service, 2012

Workshop on Food Microbiology-Basic Analytical Principles, 2012

Information and Communications Technology (ICT) Skills:

Word Processing - Microsoft Word

Data Analysis - Microsoft Excel

Presentation Tools - Microsoft Power Point

Languages:

English

Spanish

French Creole

WORK EXPERIENCE

Constable, Commonwealth of Dominica Police Force, Roseau, Dominica 1998-2016

Protecting local people and their property as well as helping to reduce and solve crimes

Checking for outstanding warrants for wanted people

Helping to identify those responsible for crimes and then bringing prosecutions against them

Gathering evidence at the scene of a crime

Transporting prisoners from one police station to another

Explaining the law to members of the public

Preparing crime reports

Interviewing witnesses and suspects

Attending court cases and giving evidence

Assisting traffic wardens and government agencies in carrying out their duties

Arresting criminals and offenders and reading them their rights

Investigating suspicious circumstances or incidents

Warehouse Assistant, Antilles West Coast, Salisbury, Dominica 1997-1998

Ensured SOP's were being followed

Identified areas for improvement

Communicated daily results to upper management

Monitored new associate productivity and coached accordingly

Implemented new procedures to help improve performance

Contact this candidate