Behavioral Analysis, psychology, case manager, sales

Jennifer Mitchell

Caseworker *

Fort Loudon, PA *7224

********************@*****.*** - 717-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

Caseworker 1

Franklin County Children and Youth Services - 2015 to 2016 Franklin County, PA

● Provided support to children and/or youth and adolescents experiencing difficulties; and provide an effort to facilitate growth, behavioral and emotional improvements to those individuals and their families.

● ESSENTIAL FUNCTIONS OF JOB

● 1. Conducted intake or preliminary interviews to determine needs of clients/families.

● 2. Provided support to assigned group of individuals.

● 3. Conducted counseling sessions as needed.

● 4. Investigated allegations, provided advocacy and assessed degree of risk to client.

● 5. Developed and implemented case plans for client based on needs.

● 6. Provided necessary arrangements according to clients and needs; made referrals/contacts to other community services/agencies as necessary.

● 7. Made appointments for clients, arranged transportation for clients' appointments and provided transportation if needed.

● 8. Testified in court if necessary regarding clients' needs; prepared summaries for court as requested.

● 9. Maintained accurate documentation and records on clients and their progress.

● 10. Maintained regular contacts with client, families and /or guardians through home and office or school visits.

● 11. Prepared required reports as mandated by federal, state or county policies and procedures.

● 12. Traveled frequently and made home visits to clients as necessary

● 13. Performed emergency on call duty as needed.

Supervisor: Tammie Weaver and Bryan Mader 717-***-**** Tammie's extension is 21151 and Bryan's extension is 21152 Direct Care Worker (PRN)

NHS Human Services - Chambersburg, PA - 2013 to 2015 17201

● Assist Individuals with IDD (Intellectual Developmental Disorder) in a home setting. Supervisor Jason Rosenberry: 717-***-****

Therapeutic Staff Support

Family Behavioral Resources of Franklin County - Chambersburg, PA - 2013 to 2014 17201

● Worked under the direct supervision of an MT or BSC in the child's school and community to provide the interventions outlined in the child's treatment plan.

● Collected data and information about problematic behaviors and the child's reactions, reinforcing parental roles/responsibilities with the child, helped the child to integrate into activities, helped the child to improve interactional skills with peers and adults, helped the child to deescalate, and helped the child to develop problem solving skills.

Supervisor/BSC

Eveyln Flaherty: 1-718-***-****

Direct care disabled adults

Bethesda Lutheran Communities - Watertown, WI - 2009 to 2011 with intellectual disabilities with setting and achieving goals for gaining independence

● Documented any changes in condition/ CBRF training

● Self-directed daily schedule based on unique and changing client needs

● Accompanied clients to medical appointments

● Supervised, planned and monitored daily group activities

● Daily documentation of medication intake/refusal and changes

● Medication pass

● Helped individuals with daily personal cares

● Assisted the house lead in grocery shopping and menu planning Customer Service Representative

The Children's Place Outlet - Johnson Creek, WI - 2008 to 2008 Responsible for processing clothes for placement on the sales floor

● Set up floor displays

● Responsible for implementing customer service on the sales floor Customer Service Representative

Walmart - Watertown, WI - 2005 to 2007

Responsible for implementing customer service in soft lines and front line

● Responsible for keeping clothing properly hung and easily accessible to customers EDUCATION

Bachelor of Science in Psychology and Applied Behavioral Analysis Kaplan University - Davenport, IA

2008 to 2013

SKILLS

Microsoft 7,8,10 (6 years), Powerpoint 7 (6 years), Excel (1 year), Google Docs (1 year), Social Media Marketing (2 years), Crisis intervention (6 years), Fax machine (1 year) ADDITIONAL INFORMATION

COMPUTER SKILLS

● WPM 80-120

● Microsoft Word,

● Microsoft Excel,

● Microsoft PowerPoint

● Microsoft Outlook

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