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Manager Customer Service

Location:
NCR, Philippines
Posted:
August 24, 2016

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Resume:

Eric I Fresnosa

#*** ****** ********

Mayfield Park Residences

Brgy. Sto. Domingo Cainta, Rizal, Phlippines

091******** **********@*****.***

Educational Background: Graduate of BS Management & Industrial Engineering

Mapua Institute of Technology

Work Background: Service Crew (Jollibee Foods Corporation)

1987 - 1990

Manager (Jollibee Foods Corporation)

1990 - 1995

Area Manager (Leslie Corporation)

1995 1996

Branch Sales Manager 1996 - 2004

( Boardwalk Business Ventures Inc.)

Area-Sales Development Manager 2004 - 2010

(Boardwalk Business Ventures Inc.)

Network Support & Development Manager May 2010 May 2015

(Boardwalk Business Ventures Inc.)

Special Projects & Program Manager June 2015 September 2015

(Boardwalk Business Ventures Inc.)

Trainings and seminars:

Customer care Seminar (Service Excellence)

Customer Service Summit

Inter action Management Seminar

Problem Solving Decision Making Analysis

Strategic Planning Workshop

12 P s of Marketing

Corporate Social Responsibility

Image Enhancement Seminar

Financial Literacy Seminar

Paradigm Seminar

7 Habbits of Highly Effective People

Core Competencies: Proficient in MS Office and the Internet

Leadership skills

Conceptualization of Training Modules

Project Management Skills

People Management

Musical Inclination (singer composer)

Personal background: 50 years of age

5 6

160lbs

Married

Filipino

25 years of working experience

God fearing

Affiliations: Couples for Christ Global

Services held Household Head/Unit Head/Chapter Head/Cluster Head

Youth Coordinator/Singles Coordinator/ Resource generation

Music Ministry Head

Family Life Advocate Speaker/Event Planning and Facilitation

Character References:

Mr. Glen Edulian

Branch Sales Manager

Boardwalk Cebu Branch

092********

Mr. Mario Nepomuceno

Full time Pastoral worker

CFC Global Mission Foundation Inc.

092********

I certify that all information provided here with are true and valid

Eric I. Fresnosa



Contact this candidate