Toni L. Johnson, MBA

*** *********** ****, ******* ******* PA 19018

610-***-**** acwbdu@r.postjobfree.com

MBA grad seeking an opportunity to work in a high-functioning, results-oriented environment.

P ROFILE

Understand needs of both clients and organization while acting as a point person for all communication

and coordination. Emphasis on active listening, connecting people and programs. Effective

communication skills honed through MBA program and a history of work in a service environment.

Outcome-focused with high expectations and professional goals. Seeking to combine past experience

with program development, leadership, and fiscal management to achieve the Assistant Food and

Beverage Operations Manager position.

A CCOMPLISHMENT S

Communication Hone communication skills during Executive MBA and over 25 years in a service environment.

Emphasize active listening, connecting people and programs to exceed expectation and produce

Fiscal measurable results.

Management Manage $350K of city, state and private contracts, and achieving budget projections.

Perform detailed account analysis on culinary department month-end processing and reporting

Collaborate with stakeholders to ensure collaboration and achieve economies of scale.

Supervision &

Implement performance development plans by instituting quarterly 1:1 coaching sessions.

Personnel

Assume 10-week interim leadership position instructing 30+ students.

Management

Lead staff of up to 10 people training on processes to ensure teamwork and exceed goals.

P ROFESSIONAL EXPERIE NCE

2012-Present

MANAGER/PRODUCTION SOUS CHEF

Philabundance, Philadelphia PA

Manage 2000 sq. ft. kitchen serving three commercial accounts totaling $400K and a 200-bed shelter.

Serve as interim Culinary Instructor for 10 weeks while organization was replacing Executive Chef.

Create and lead lessons for up to 40 students as Production Sous Chef and Baking Instructor.

Inspect kitchen to enforce ServSafe standards and train students to work in restaurant industry.

Assist students in higher education and self-sufficiency goals.

2014 - Present

DIRECT ON-CALL SERVICE PROFESSIONAL

Resources for Human Development / Woodstock Family Center, Philadelphia PA

Contribute to departmental strategic plans and facilitated Woodstock employee group training.

Advise clients on activities of daily living and provide information and advice for job search.

Collaborate with Case Managers and external stakeholders in the Office of Supportive Housing to

help residents achieve self-sufficiency via the sanctuary model.

Field questions and resolve concerns for residents and other staff members.

2008 - 2011

CERTIFIED NURSING ASSISTANT AND PERSONAL CHEF

Self Employed, Philadelphia PA

Cared for infirm and those recovery from surgery or illness such as stroke or heart attack.

Facilitated recovery and a return to normal routine by ensuring an aggressive schedule of physical and

occupational therapy and by preparing and serving appetizing and nutritious meals.

Fostered healthy eating awareness by creating flavorful menus while staying within a budget.

Offered exceptional communication and time management skills and other duties as requested.

Toni Johnson Page 2

2003- 2010

REAL ESTATE PROFESSIONAL

City Wide Realty, Philadelphia PA

Represented sellers and buyers for new and existing homes.

Assessed operating results and innovated processes to improve bottom line through efficiencies in

field operations and driving accountability of direct reports.

Collected rent, resolved tenant issues, screened new applicants as Property Manager.

Calculated settlement sheets with sensitive tax information and fees.

2004 - 2008

OWNER/CHEF

Chef de Cuisine Fusion Island Caribbean Restaurant, Philadelphia PA

Strategized financial and operational goals.

Maximized sales while effectively managing costs of inventory, overhead, and labor.

Ensured Health/Safety Compliance.

Maintained standards for environmental and health board requirements related to the preparation and

service of food and beverage.

Budgeted annual expenditures and managed 20 employees and events for groups of up to 500.

E DUCATION

SAINT JOSEPH'S UNIVERSITY, PHILADELPHIA, PA

May 2016

Executive Master of Business Administration

GWYNEDD MERCY UNIVERSITY, Gwynedd Valley, PA

May 2015

Bachelor of Business Administration - International Business

GWYNEDD MERCY UNIVERSITY, Gwynedd Valley, PA

May 2013

Associate of Business Administration - Business Management

A WARDS AND COMMUNITY I NVOLVMENT

2016 - Present Center for Literacy

2016 - Present National Association of Professional Women

2014 - Present Alumni Association Board and 2016 Annual Giving Liaison, Gwynedd Mercy University

2015 Academic Convocation Speaker, Gwynedd Mercy University

2015 Distinguished Alumni Award, Gwynedd Mercy University

2015 Feed the Homeless, Mixin Bowl Food Truck at Love Park and vicinity

2014 Committee Person, Upper Darbys Bywood Section for voter registration and food drives.

2013 Urban Youth Racing School Parent Award

2012 Cupcake Smash Judge representing Philabundance

L ICENSURE

Pennsylvania Real Estate Commission, Real Estate Agent RS276356

CPR Certified 6/10/2016

Serv Safe Instructor & Proctor 10/1/2012

ServSafe Certification 12/28/2011

C OMPUTER SKILLS

Proficient in Microsoft Office Suite, QuickBooks, Lawson, Paychex Time and Labor, Cornerstone, Ceres

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