Office Microsoft

Ms. Coretta Willis

***********@*****.*** Home: 215-***-**** Cell 215-***-****

Organized and Helpful Administrative Worker

CAREER SUMMARY

Office Administrative Support professional with over 15 years of experience with outstanding clerical and communication skills who quickly and successfully responds to ever-changing environments and situations, and is extremely detail oriented to ensure success and quality.

PROFESSIONAL HISTORY AND EXPERIENCE:

SELF-EMPLOYED – Philadelphia, Pennsylvania

Home Health Aide – January 2003 – Present

Manage, organize, and budget household utilities, medical forms and bills

Maintain household duties (cooking, cleaning, laundry, grocery and clothes shopping, and assist with personal hygiene and dressing)

Plan, schedule, arrange all medical appointments and IEP’S (Individualized Education Plan) and ISP’s (Individual Support Plan) meetings

Teaches, reinforce educational skills (reading/speech, writing, and mathematics) and Life skills for the past 24 years

MELLON FINANCIAL CORPORATION – Philadelphia, Pennsylvania

Clerk-Typist – Part-Time - October 1988 – June 1990

Typed corresponds, statements, and advices to be mail out to customers

Transit Clerk – Full-Time (Twilight) – September 1990 – February 1991

Bundle checks to be shipped to banks while supporting the Transit Department

Clerk-Typist/Settlement Clerk – March 1991 – March 1993

Typed corresponds, statements, and advices to be mail out to customers

Afternoon cross training in other departments such as Audit-Control and Settlement and additional training in Transit

Settlement Clerk – March 1993 – January 2003

Researched documentation in response to customer account inquiries, mailed customers advices and statements

Answered multi-line phone system, took messages, transferred calls and answered customer inquiries

Sorted and prioritized mail, distributed it accordingly, and distributing payroll checks and statements

Performed light typing, filing, faxing, copying and additional administrative duties when needed

Utilized and maintained the maintenance of the office equipment (Xerox copier, Pitney Bowes fax machine and Laser Jet (HP) Printer)

Ordered supplies and maintained inventory in a large office

Managed three staff members, oversaw their daily work with the inventory, approved their time cards

Assisted department manager in maintaining office product inventory and supplies

Bundle checks to be shipped to banks while supporting the Transit Department

TECHNOLOGY/EQUIPMENT

Xerox Copier and Xerox Typewriter

Pitney Bowes Fax Machine

ITT Computer

Laser Jet (HP) Printer

Fiche and Film Machine, Check Processing Machine

Calculator, Shipping & Receiving Scale and Paper Shedder

SKILLS/ACHIEVEMENT

Well organized

Successfully maintained office product inventory for all three shifts and five departments

Flexible, adaptable and able to multi-task

Type 40 wpm

Microsoft Office (Microsoft Words, Excel, Powder Point, OneNote)

Outlook

Excellent interpersonal skills

Consistently achieves goals within deadlines

EDUCATION/TRAINING

High School Diploma William Penn Business Academy Philadelphia, Pennsylvania

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