Customer Service Sales

Gloria Stephani Lazo

**** ******** **

Houston, Tx, US 77043

Tel: 832-***-**** Email: ************@*****.***

Job Objective I am someone who is highly energetic, outgoing, and detail oriented. I am able to handle multiple responsibilities while providing exceptional customer service. I also am a very quick learner who can be a versatile asset to the company. Education Marque Learning Center Jan 2010 ~ May 2010 High School

Experience Riverway Business Services / Reliant Jun 2014 ~ Aug 2014 Customer service rep / temp

• Responsible for enrollments within the Reliant

Energy, Inc. inbound call center.

• Establish relationships with prospects and enroll them with Reliant Energy, Inc.

• Responsible for meeting daily and monthly sales

goals set by management.

Jamba Juice Apr 2013 ~ May 2014

Team member

• Adhere to all Jamba food safety and security

guidelines while maintaining company equipment.

• Keep the store clean, organized, and looking great.

• Operate cash register and handle all cash

transactions according to Jamba Cash Handling

Policies.

Federal building services Apr 2012 ~ Mar 2013

Supervisor

• Oversee activities directly related to providing services.

• Training/ scheduling staff

• Setting goals and

objectives

• Providing a climate for motivation

• Creating a supportive working relationship

• Emphasizing continuing development

Skills

• Ability to organize, prioritize and work under extreme work pressure, heavy work load and deadlines.

• Self-motivated, initiative, maintains a high level of energy.

• Accuracy and Attention to details.

• Bilingual (Spanish and English)

• Tolerant and flexible, adjusts to different situation.

• Problem analysis, good use of judgment

Language Spanish Native or bilingual proficiency

Contact this candidate