Medical Assistant Sales Representative

Summary

Skills

Experience

Nkengy Abraham Muhammad

**** ******** **, *** *****, CA 92123

Home: 772-***-**** - *************@*****.***

Medical Assistant with knowledge of medical terminology and HIPAA compliance. Trusting and dependable with established career working in a medical setting.

Active Learning

Time Management

Medical Records Management

Filing

Taking Patient Vitals

Blood Draws

Injections

Patient Scheduling

Patient Education

OSHA & JCAHO Knowledge

CPR Knowledge

Customer and Personal Service

Judgement Decision Making

English Language

Public Safety and Security

Transportation

EKG

Audiogram

Urinalysis

05/2015 to 07/2015 Medical Assistant

Externship 200 hours at PCND Neurology - Poway, CA Record patients' medical history, vital statistics, or information such as test results in medical records.

Show patients to examination rooms and prepare them for the physician.

Perform general office duties, such as answering telephones, taking dictation, and completing insurance forms.

Greet and log in patients arriving at office.

Schedule appointments for patients.

01/2013 to 05/2014 Front Desk Clerk

NEXCOM-Navy Lodge - Yokosuka, JP

Greet, register, and assign rooms to guests of hotels or motels. Verify customers' credit, and establish how the customer will pay for the accommodation.

Compute bills, collect payments, and make change for guests. Record guest comments or complaints, referring customers to managers as necessary.

Transmit and receive messages, using telephones or telephone switchboards.

Plan or supervise the work of other employees.

01/2011 to 05/2011 Benefit Specialist

Spherion at Medco Health - Port St. Lucie, FL

Efficiently utilize company database to research and assimilate patient information and prescribing history

Proactively contact patients to provide plan information. Utilize standard scripting to effectively present the features, benefits, convenience, and cost saving of making the decision to switch to preferred medication by mail

Connect with patients by phone and quickly develop a rapport Effectively deal with and overcome patient objections, concerns, issues, and rejections of the offer.

Maintain compliance with all regulatory and company SOP requirements

Consistently achieve defined performance levels.

Participate in program training including role playing and communication exercises.

12/2009 to 08/2010 Doc Management, Sales Representative Spherion at Liberty Medicals - Port St. Lucie, FL

Promoting Products and services

Making calls to Dr Offices to assist patients with products and meeting their expectations

Closing invalid orders with Doctors

Making inbound and outbound calls to patients

Placing intial orders and manual entry

Generating leads and initiating sales

Addressing customers inquires

Education

07/2008 to 11/2009 Sales Representatives

Cardow Jewelers - St.Thomas, VI

Recommend products to customers, based on customers' needs and interests

Estimate or quote prices, credit or contract terms, warranties Customer service and clientele

Promoted products and services; generated leads and initiated sales. Established and improved client communications; maintained ongoing relationships

Addressed customer inquiries interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts.

01/2008 to 01/2009 Sales Representative

BCBGMAXAZRIA - St.Thomas, VI

Promoted products and services; generated leads and initiated sales. Established and improved client communications; maintained ongoing relationships

Addressed customer inquiries; interpreted and delivered information; proposed suggestions; provided guidance; identified, investigated and negotiated conflicts.

Medical Assistant Diploma

UEI College - Chula Vista, CA

Sept 2014 - July 2015

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