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Manager Customer Service

Birmingham, Alabama, United States
October 27, 2016

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Rickeya Garrett

**** ******** ** **********, ******* 35228 205-***-**** {cell}

OBJECTIVE: To obtain a challenging position in which I can apply my skills to learn and grow while making a contribution to achieve the goals of the company.


*Diploma in Medical Billing and Coding * June 9, 2014-August 21, 2015

Fortis Institute Birmingham, Alabama

*Office Administration * January, 2009-December, 2010

Lawson State Community College Bessemer, AL.

Professional Experience


07/13/2015-8/21/2015 Medical Billing Management 1025 Montgomery Hwy Vestavia, Alabama

•Upload Medicare, Medicaid, BCBS claims

•Checked for errors in Office Alley

•Posted Copayments, Self pay, and Credit Adjustment

•Patients change of address

•Input Patients form of insurance

•CRNAs Credentials

Daycare Worker

06/2013-Present Kids Inc Fairfield, Alabama

•Responsible for the toddlers

•Prepare lunch for all the kids

•Maintained a clean and safe environment for the kids

•Closed the Daycare everyday

•Clean the Daycare after closing to be for next day

Hourly Manager

05/2011-07/2012 McDonald's Bessemer, Alabama

•Supervised staff of 13 or more employees

•Operated cash register

•Made daily cash deposits

•Maintain waste control

•Assigned breaks

•Assigned duties

Customer Service

01/2010-01/2011 Jack's Family Restaurant Bessemer, Alabama

•Greeted customers

•Operated cash register

•Took customers food and drink order

•Maintained a clean and safe work environment

Second Assistant Manager

06/2005-05/2008 McDonald's Bessemer, Alabama

•Supervised staff of 13 or more employees

•Shift end draw count

•Made daily cash deposits

•Provided orientation for new hires employees

•Assigned cleaning duties

•Handled and resolved guest complaints per company guidelines


11/2004-2/2005 Anderson News Warehouse Homewood, Alabama

• Scan unsold items for store credit


•HIPPA September 25, 2014


• Dean’s List

*Fall January 18, 2015

*Spring. March 1, 2015


•Microsoft PowerPoint

•Microsoft Word

•Microsoft Excel

•Window 98


Shanette Hinkle

Store Manager

McDonald's Homewood, Alabama

Phone: 205-***-****

Relationship: Ex-manager/friend

Tiffany Notfleet

Southern Company

42 Inverness Center Place

Work: 205-***-****

Alt: 205-***-****

Relationship: Ex-co-worker/friend

Barber Brown

Region Bank

Birmingham, AL

Phone: (205) 452- 8009

Relationship: Friend

Sherrall Withspoon

Store Manager


Birmingham, Alabama

Phone: 205-***-****

Relationship: Ex-manager/friend

Contact this candidate