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Manager Test

Birmingham, West Midlands, United Kingdom
October 27, 2016

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Christopher. Maindidze

*** ********** ****, *** ******, London, KT3 4NL

Mobile: 077******** / 077********, Email:

Experienced Test Manager (4yrs) with over 9 years in Software QA engineering domain covering Healthy (NHS), Commercial, Public Transport, Finance, Government (Home Office, Ministry Of Justice, DWP), Rail Signalling, Sport betting and Retail sectors

Team management, Team Lead, mentor, coaching, attentive to detail, tenacity, extremely adaptable and enthusiastic IT professional;

15 years IT experience: 9 years Software Testing and QA Engineer; 2 year Data analyst, 2 years ISP Account Manager, 2 years IT Supervisor,

Security clearance – SC Clearance 2011


Currently Studying MBA – (AMBA accredited) Kingston University (Part time)

Aug 2013 Managing Projects in Agile with Scrum methodology

Dec 2011 ISEB/ISQTB – Intermediate Certificate in Software Testing

Feb 2011 Risk Based Testing

Jan 2009 ISEB/ISQTB – Foundation Certificate in Software Testing

Jun 2008 BSc (2.2 Honours) Software Engineering, Nottingham Trent University, Nottingham


Registered member MBA (AMBA Accreditation)

Registered member International Leadership and Management (ILM)

Member of the British Computer Society

Member of the SIGIST (Specialist Interest Group in Software Testing)

Member of the IEEE


1.Tribal World Wide Senior QA Engineer May 2016 – Present

Main Responsibilities:

Write project test strategies and test plans for specific Tribal World Wide projects

Test Strategy and test plan implementation covering Mobile (iOS, Android) application testing, website desktop application testing, (VW UK, ESSO MOBILE (EMEA), manual (80%) and Automation (20%)

Participate in daily stand up meeting, stage, pre-production and live environment testing (Hands on)

Participate in defect management triage

Participate/ help with Release management process

Technologies Used: .Net, C#, iOS, Android, Confluence, Jenkins, Jira, MS Office, Slack

2.Thomson Reuters – QA Manager June 2015 – March 2016

Line management of the EMEA (Europe, Middle East, Africa) Contributions department QA teams test activities in an agile/ V-Model hybrid environment.

Main Responsibilities:

Line management multiple teams in UK and Beijing of 1 – 5 QA testers across agile teams

Effective collaborations with Software Engineers Managers, Product Managers, Programme Managers, Architects, Service Delivery and other stakeholders

Matrix reporting to senior regional and global managers

Deliver Business cases and strategic solutions covering new products and re-platform of applications and technology

Providing mentorship, coaching, training recommendation and day to day QA process improvements implementation/setup (test tools and automation tools)

Review and align the Contributions Test Strategy and Approach with Worlds regulatory requirements e.g. MFID1, MFID2

Manage the full QA testing requirements (functional, application integration, network integration, some level of UAT, nonfunctional testing such as performance, load, installations and fallback.

Provide accurate and timely reports on test progress to the Heads of Delivery Team

Identify and specify test tools and simulators for both manual and automation testing.

Early test involvement, review product designs and make sure the designs are testable

Technologies Used: .Net, C#, Java, Elekton Trading App, SaaS, iOS, Android, Confluence, SOA, Jira, Quality Centre, MS Office,

3.Allocate Software UK – Senior QA Lead June 2014 – May 2015

Main Responsibilities:

Lead the QA team and managed the Software Release Management process for the “HealthSuite” The Release team was mainly formed of 6 – 9 QA engineers, 4 – 6 Product owners, 3 – 5 Dev Managers, and Support Manager.

The QA team (16 in UK, 3 in Sweden, 3 in Australia, 2 in India) mentoring, coaching, training recommendation and day to day QA process improvements implementation/setup (test tools and automation tools), in an agile scrum environment.

Managed the Release Management process for the HealthSuite portfolio (6 Applications)

Apply the knowledge of software testing techniques and methodologies to manage and execute software testing across project teams (Functional, Regression, End 2 End, and Release testing)

I participate in identifying suitable test tools for automation, writing and maintaining test strategies, test plans and, all test documentation for audit trail.

Define the Entry and Exit criteria for the “End 2 End” Integration testing

Lead & Co-ordination of end-to-end integration testing activity across the organisation’s product suite prior to LIVE deployment

Report testing status and release recommendations to the business

Driving force behind Allocate Software QA Forums held on monthly bases

Hands on writing and reviewing test plans / test scripts based on User Stories written by the Product Owner in an agile scrum environment.

Liaise with Product Owners and Developers to ensure tests and defects are prioritised appropriately

Key role/contributor to Allocate Software “Continuous deployment and Integration testing setup”

I mentor and develop work colleagues as part of Allocate R&D Coaching and Mentoring programme

Technologies Used: .Net, C#, Java, Ranorex, Robotic, SaaS, iOS, Android, Confluence, SOA, MS TFS, MS Office, SQL Server 2012, CVS

4.Wolters Kluwer UK – Senior QA Consultant Apr 2013 – Jun 2014

I am a Senior QA Consultant in charge of a portfolio of software projects;

1.Croner Simplify (HR application)

2.CCH Accountancy Regulation

3.CCH Tax Workflow

4.Broad Vision Accountancy Live

5.eTag document conversion

6.Smarteca UK – ePub / eShop web application

Main Responsibilities:

QA Team leading (4 QAs), coaching and mentoring work colleagues

Define/ Outline the Company’s testing methodologies and quality control standards

Apply the knowledge of software testing techniques and methodologies to manage and execute software testing (Functional, Integration, End 2 End, UAT, Release testing)

Creating an end-to-end Test Plan; executing the plan and managing all activities in the Test Plan to confirm that all the objectives are met and works as expected

Responsible for the development, execution of manual test cases and test reporting

Setup SAP backend test data, e.g. customer detail, SKU, products, categories, prices…

I define test processes and procedures across all Wolters Kluwer UK software testing activities, Writing Test Strategies, Test Plans, Test Estimations, Reviewing test documentation and liaise with key project stakeholders (Project Managers, Business Analysts, Dev Team, End users of Wolters Kluwer software products).

Tools: Testopia, Bugzilla, JIRA, SAP, Confluence, SharePoint, MS Office, eTag, SaaS, SOAP

5.Capgemini & Sogeti UK – QA Consultant Jan 2011 – Mar 2013

Client: Eurostar June 2012 – Mar 2013

Eurostar is a high-speed passenger railway service linking the United Kingdom, France and Belgium. As a QA Consultant I was working on their newly enhanced train booking system that now incorporates hotels and car hiring services.


Participate in daily Stand Up meetings

Review and Test story boards/ Business Rules (liaising with Business Analysts)

Smoke testing test Environments and new software builds

Functional testing, Regression, End to End (E2E) testing & raising incidents using JIRA

Liaising with Dev team to manage and monitor raised incidences

Client: Sportingbet Dec 2011 – May 2012

Sportingbet is one of the leading online gaming companies. As a QA Consultant I worked closely with the In-Play (Live games) betting team.


Review story boards written by the Business Analysts

Testing story boards and raising incidents

Liaising with Dev team to manage raised incidences

Sanity checks and test of the Production environment

I also worked closely with the Release team, off shore Test and Dev teams. I was responsible for making sure the Software releases prior to Production Environment is sufficiently tested, fit for purpose, baseline and signed off.

Client: River Island (RETAIL) – IHF Internationalization Jan 2011 – 30 Nov 2011

The project was a WEB enhancement to include Internationalization of online sales and implementation of a Mechanical Sorter to interface with WEB, Customer Management System (CMS), PkMS (Picking and Shipping Management System), MDS (Mechanical Distribution Sorter), IntherLC (Programmable logic controller) and the OMS (Order Management System)

As a QA Consultant I was responsible for:

QA Team Lead, assisting Test Manager with Test Strategy, plans, estimates, reports

Lead focal point on 4 main process streams (User Manager Setup, Locate, Pack & Cancellations processes).

Functional, System, Integration, End to End testing and also to support UAT testing

Assisted Developers with dev/unit testing

Support Mechanical Sorter acceptance testing & liaising with off shore 3rd part suppliers

Train, coach and mentor Sogeti & Capgemini graduate scheme workmates

Technologies used: Toad (SQL), .Net, C#, Mantis, MS Office Tools, User Manager, INTHER Logic Control, MetaPack

Awarded the QA Consultant “STAR PERFOMER” award for the year 2011

6.Delta Rail UK – Test Lead (12 months fixed contract) Jan 2010 – Dec 2010

Main Responsibilities:

Implementation of testing methodologies and Rail Signalling quality control standards

Recruit QA members (grew the team from a team 2 to a team of 4)

Apply the knowledge of software testing techniques and methodologies to manage and execute software testing (Functional, Integression, End 2 End, UAT, Release testing)

Review Test Strategy, End-to-End Test Plan; leading all activities in the Test Plan, test sign off confirming software/firmware works as expected

Supervise the development, execution of manual and automated test cases/scripts, defect logging, defect tracking, defect closure and writing test reports

Liaising with the Dev Manager, Business Analyst, Technical Architect, client (Network Rail) and the Safety and Configuration Manager

Technologies Used: .Net, C#, Linux, Pascal, MS Office, MVM and MOSS document control, Bugzilla, Cpp Unit for code coverage and Valgrind for memory leaks. V-Model and agile Test and Development methodologies were used.

7.Atos Origin – Tester (made redundant) Aug 2008 – Dec 2009

Lead Test & Tester responsibilities: writing test conditions, conditions grouping, writing test scripts and execution of the scripts. Regression testing, incident/defect management, reviewing test documents and base lining test documents, liaising with the Dev Lead, Business Administrator, System specialist and the UAT Lead

Clients: Network Rail, National Express, DWP, Heathrow Express, Cross Country Trains, East Midlands Trains, Euro Express and the Home Office.

Technologies Used: HP Quality Centre 9.2, Toad, SQL Plus, PVCS tracker, COBOL, C#, Java, .NET C++. Methodologies: Agile/Scrum and V-Model

Awarded the STAR award for exceeding grade expectation 2009


Siemens Energy Services Data Analyst (part time job) Aug 2006 – 2007 Apr

Nottingham Trent University BSc Hon Software Engineering Oct 2005 – 2008 Jun

NHS Data entry and Filing, Mar 2005 – Oct 2005

Disabilities Trust UK Care, Key worker (Autism) Mar 2004 – Sep 2005

British Army Supplies Controller Jul 2002 – Mar 2004

Cargill Zimbabwe IT Supervisor Feb 1999 – Nov 2001

Africa Online (ISP) Account Manager Jan 1997 – Feb 1999


I am a sports fan, football being my favorite (Arsenal FC Registered Member). I enjoy playing and watching football, basketball and cricket. I like watching movies, listening to music, social outings and traveling.

REFERENCES (available on request)

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