Courtney Clayton

Director of Admissions

*** *******

Milford, MI 48381

acw9ke@r.postjobfree.com

512-***-****

My objective is to offer a company my excellent customer service, sales and Management skills.

While learning and bettering my skills so as to enhance and benefit the team I work with and the company I work for.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

WORK EXPERIENCE

Director of Admissions

Abbott Institute

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Southfield, MI

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April 2016 to Present

• Manage and directs the entire admissions department.

• serve as the chief decision maker and determine how many students to admit

• Assist with hiring other department administrators, supervise staff

• Set the department’s budget and monitor all admissions department operations.

• Ensure that the department follows procedures and policies regarding admissions testing, transcript review, applications process, admissions interviewing and correspondence with students.

• Oversee the handling of official records submitted by students applying for admission to the school.

• Ensure that records are all filed and stored.

• Decide how the department will store records, including high school and college transcripts, financial forms, application forms, student essays and financial aid documents.

• Coordinate with other departments at the institution to ensure that certain documents are dispersed in appropriate fashion. For example, the admissions department may forward financial aid documents to the financial aid department.

• Recruit new students

• Hire and supervise ambassadors who help promote the school.

• Implement and revise a strategic plan for the department.

• Establish the policies and procedures governing admissions

• Puts an emphasis on effectiveness and efficiency.

• Provide a detailed blueprint for the department’s operations.

• Compile the strategic plan with input from other administrators, including the institution’s board of directors, president and vice president.

• Provide detailed information regarding how the admissions director and team intend to meet goals.

Associate Director of Admissions

Dorsey Schools

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April 2014 to March 2016

• Assist with the training of new admissions Representatives

• Lead the team in achieve their individual and team goals.

• Stay positive and keep up team moral so that we stay on task to hit our budget.

• Interface with prospective students and people influencing the decision to attend/select

school, communicating the philosophy and features of the school.

• Meet the school's enrollment objectives in an accurate, professional, and ethical manner.

• Conduct interviews and tours and evaluates each prospective student based on needs,

desires, interests, qualifications, motivations, and commitments.

• Verify criteria for admission to the school.

• Present information in a factual and ethical manner to prospective students and others, regarding school's programs, and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.

• Complete and maintain all required paperwork and data entry in an accurate and timely

manner.

• Assist prospective students in completing the admissions process in an efficient and supportive manner.

• Assist students with finalization of enrollment process and starting.

• Represent school at various open houses or weekend events, conduct school tours for prospective students

• Develops an ongoing relationship with the prospective student from enrollment through

Graduation.

• Run and Maintain Daily reports, go over objectives with our corporate team to assure we

are on task to hit budgets.

Perform all duties in accordance with all school and company policies and procedures, all applicable

federal and state regulations, and all accrediting agencies standards and requirements

Senior Admissions Representative

Dorsey Schools

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April 2012 to 2014

• Assist with the training of new admissions Representatives

• Lead the team in the absence of the associate director of admissions.

• Stay positive and keep up team moral so that we stay on task to hit our budget.

• Interface with prospective students and people influencing the decision to attend/select

school, communicating the philosophy and features of the school.

• Meet the school's enrollment objectives in an accurate, professional, and ethical manner.

• Conduct interviews and tours and evaluates each prospective student based on needs,

desires, interests, qualifications, motivations, and commitments.

• Verify criteria for admission to the school.

• Present information in a factual and ethical manner to prospective students and others, regarding school's programs, and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.

• Complete and maintain all required paperwork and data entry in an accurate and timely

manner.

• Assist prospective students in completing the admissions process in an efficient and supportive manner.

• Assist students with finalization of enrollment process and starting.

• Represent school at various open houses or weekend events, conduct school tours for prospective students

• Develops an ongoing relationship with the prospective student from enrollment through graduation.

Perform all duties in accordance with all school and company policies and procedures, all applicable

federal and state regulations, and all accrediting agencies standards and requirements

Admissions Representative

International Academy of Design and Technology

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July 2009 to April 2012

Interface with prospective students and people influencing the decision to attend/select

school, communicating the philosophy and features of the school.

• Meet the school's enrollment objectives in an accurate, professional, and ethical manner.

• Conduct interviews and tours and evaluates each prospective student based on needs,

desires, interests, qualifications, motivations, and commitments.

• Verify criteria for admission to the school.

• Present information in a factual and ethical manner to prospective students and others, regarding school's programs, and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.

• Complete and maintain all required paperwork and data entry in an accurate and timely

manner.

• Assist prospective students in completing the admissions process in an efficient and supportive manner.

• Assist students with finalization of enrollment process and starting.

• Represent school at various open houses or weekend events, conduct school tours for prospective students

• Develops an ongoing relationship with the prospective student from enrollment through graduation.

• Perform all duties in accordance with all school and company policies and procedures, all

applicable federal and state regulations, and all accrediting agencies standards and requirements.

Admissions Representative

Texas Culinary Academy Le Cordon Bleu

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May 2008 to July 2009

Interface with prospective students and people influencing the decision to attend/select

school, communicating the philosophy and features of the school.

• Meet the school's enrollment objectives in an accurate, professional, and ethical manner.

• Conduct interviews and tours and evaluates each prospective student based on needs,

desires, interests, qualifications, motivations, and commitments.

• Verify criteria for admission to the school.

• Present information in a factual and ethical manner to prospective students and others, regarding school's programs, and tuition and fee schedules, refund policy, payment plans and other college policies and procedures which affect students.

• Complete and maintain all required paperwork and data entry in an accurate and timely

manner.

• Assist prospective students in completing the admissions process in an efficient and supportive manner.

• Assist students with finalization of enrollment process and starting.

• Represent school at various open houses or weekend events, conduct school tours for prospective students

• Develops an ongoing relationship with the prospective student from enrollment through graduation.

• Perform all duties in accordance with all school and company policies and procedures, all

applicable federal and state regulations, and all accrediting agencies standards and requirements.

Executive Recruiter

Burklund Enterprise Consulting LLC

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January 2007 to May 2008

Provided head count analysis and resource management for several clients including

American Axle and Continental Automotive US.

• Located, pre-screened, qualified, and placed experts in various technical fields, including

Automotive Engineering, QA Lab, SAN Engineering and NETAPP.

• Assessed candidates' skills and personality to determine "right fit" for client.

Executive Assistant to the CEO

• Conducted office management management duties including administrative duties, product

ordering and RMA's, phone routing, AR and AP.

• Provided executive support such as arrange travel for CEO, organizing and coordination of meetings, maintaining CEO schedule on a daily weekly and monthly basis.

Project Coordinator/Dispatcher/ Executive Assistant to Service Manager

Design Comfort Inc

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August 2006 to September 2007

• Renewed and scheduled service agreement maintenance.

• Scheduled service for existing and new customers.

• Set up daily, weekly and monthly service depending on the needs of our customers

• Administrative duties such as answering multi-line phones, create special reports as required by the service manager, route and resolve customer service complaints and

questions, weekly time reporting for payroll services, time sensitive warranty shipping and receiving, ordering necessary parts and supplies.

• Dispatched 10 heating technicians to various scheduled appointments.

• Made emergency changes and rerouted technicians to meet urgent needs of our customers.

EDUCATION

Business Administration

Oakland Community College

1986 to 1987

Business Administration

Schoolcraft Community College

1985 to 1986

Plymouth Salem High School

1985

ADDITIONAL INFORMATION

Skill Summary I have excellent customer and communications skills. I have experience using all the

Microsoft Office Suite of software, as well as Laws Legal billing and QuickBooks. as well as Microsoft office suite and Campusvue and other customer service and sales computer platforms. I can answer multi- line phones, use any copier or printer, scanner and fax machines. Well versed with the internet and the e- mail systems. Industry experience includes Health Care, Insurance, Heating and Cooling, Technology and Education. I am a natural Sales person with several years of both cold calling and lead-calling experience.

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