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Customer Service Care

Location:
Abilene, Texas, United States
Salary:
Open
Posted:
October 27, 2016

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SG SAMANTHA

GARZA

CONTACT

SKILLS

ADMINISTRATIVE

Ability to multi task

Computer skills

Attention to detail

Efficient

Reliable team player

Time management

Customer care &

customer relations

Knowledge of HIPPA

Compassionate

caregiver

GENERAL

Desire to learn

Highly dependable

Adaptable & flexible

Courteous

Professional

Written & oral

communication

Leadership skills

PROFESSIONAL SUMMARY

I have a strong belief in the importance of companionship and support in patient care. With a strong background in customer care and customer relationships, I am seeking employment opportunities that will allow me to gain skills and experience in a professional environment. I want to grow personally and contribute to the growth and success of your company. EXPERIENCE

Take incoming calls from customers and provide friendly and helpful services. Services include answering questions, directing calls to appropriate agent, assisting customers with claims and bills, contact other providers on behalf of customers and adjusting claims Other responsibilities included work inventory, correspondence via phone, fax and mail and entering data.

Customer Service Rep, BlueCross BlueShield

November 2013 May 2016

Caregiver, Jose Gomez

January 2013 September 2013

Help with daily activities, such as bathing and bathroom functions, feeding, grooming, taking medication, and some housework. Make and keep appointments with doctors, provide transportation and maintain records.

Caregiver, Marlon Washington

March 2011 December 2012

Obtained information about client's medical history, drug history, complaints and allergies. Provided pre and post operative care. Help with daily activities, appointments, transportation and other needs. Customer Service Rep/New Hire Mentor, Teleperformance September 2010 to July 2012

Responsible for all customer inquiries, provide excellent customer service, follow up to customer inquiries, troubleshoot software and system problems, exercise retention efforts when appropriate, work with confidential customer information, resolve to solve customer issue, enter data from customer, field calls, emails and service requests.

(325) *** ****

samantha.garza20

@gmail.com

Abilene, TX

MEDICAL



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