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Customer Service Office Staff

Location:
Dubai, Dubai, United Arab Emirates
Posted:
October 28, 2016

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JERRA CHAVEZ DIMAANO

City Address: Room ***, K* Building Al Riqqa Dubai

Contact No.: 056*******

Email Address: acw99e@r.postjobfree.com

CAREER OBJECTIVE

To work in a company that would enhance my knowledge and to practice my educational skills that could help utilize my utmost potential as a career driven individual.

PERSONAL INFORMATION:

Age: 23 years old

Gender: Female

Birthday: December 29, 1991

Nationality: Filipino

Status: Single

Religion: Catholic

Height: 5’0

Weight: 46 kg

EDUCATIONAL BACKGROUND:

2008-2012 ARELLANO UNIVERSITY-MANILA

Bachelor of Science in Nursing Legarda, Sampaloc Manila Philippines

2004-2008 SECONDARY

EMITS

Pinamalayan Oriental Mindoro

2003-2004 PRIMARY

Papandayan Elementary School

WORK EXPERIENCE

Outsource Network (ONet)

Customer Service Specialist

2nd Floor CIBI Information Center, 3308 Zapote

Street, Makati City PH / Fevruary, 2014 – March 2015

Duties and Responsibilities:

-Answers card holder inquiries thru email

-Forwarding request promos

-Doing call outs verification regarding card information, promos and request

-Doing weekly report

OUTSOURCE NETWORK

CONTACT CENTER AND BACK OFFICE

TELEMARKETER

Job Description

To speak positively and enthusiastically about the company and its products and services to all customers, to meet expectations, particularly in terms of Quality and Timeliness in line with department standards, procedure and guidelines.

To communicate courteously with all customers.

Deal appropriately with the customers with queries received via the telephone / or email and provide written or oral responses to confirm the information or outcome. Handling internet home base plan.

Bench Shop

Sta. Mesa Philippines- July 2013

Sales Associate

Job Description

Assist client / customers with personal needs.

Regular updates of product display and stocks inventory

Teacher of Children

(Hospital Base)

Manila Philippines/November 2012- 2013

New Era Placement Agency

Office staff

9th Avenue Cubao Quezon City/May 15, 2012-October 2012

SEMINARS ATTENDED:

E health in the Context of Universal Healthcare - Arellano University Manila, February 3, 2012

NURSE IN THE LEAD: Developing leadership potential towards the delivery of safe and improved quality of nursing care – Arellano University Manila, February 17, 2012

JERRA C. DIMAANO



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