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Customer Service Manager

Powder Springs, Georgia, United States
October 26, 2016

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Rhonda Harbin

**** * ********* ***** **.

Powder Springs, Georgia 30127

Mobile: 770-***-****



Seeking a challenging and diverse position, which will enable me to fully utilize my experience and proven abilities, and offer opportunity for personal and professional growth. A self-motivated professional who is outgoing, flexible, well organized and detail oriented.


Very detailed and organized, work well under pressure while maintaining high quality work. Well versed in many phases of accounting, human resources, customer service, credit approvals and collections. I have a knack for prioritization and meeting deadlines in a fast-paced environment and follow-up on all issues. I am a hands-on multi-talented self starter get the job done individual. I wear many “HATS” well.


Analytical detailing, cost analysis, and problem solving. Many years of accounting management. Making decisions and working with all personnel as a team member. Budget to actual variances, spreadsheets, cash flow, Payroll, G/L, P/L and F/S preparations. Respected relationships with management, employees, co-workers and customers. Hiring and training of new personnel. Maintaining records that are detailed and accurate due to follow up and priority skills. Possess a high work ethic. Trustworthy, dependable, and keep all matters in strict confidentially.

Proficient in, Peachtree, Quick Books Pro, Maxwell, Timberline, CMiC (Oracle based)

Excel, Word, Microsoft Office, Databases Outlook,ADP Workforce Now

References Available upon Request


2008-present Trilok Industries Inc. AP/AR/Purchasing/Inventory Manager

Corporate Office for (Alpha Insulation & Waterproofing 13 locations)

Commercial Construction

Prepare purchase journals and check runs for 10th and 25th and monthly expenses

Reconcile and close Accounts Payable, Accounts Receivables, Inventory, Bank Reconciliations

Approve all entries to ensure have been costed to proper job and project

Prepare monthly and year end journal entries

Administrator of health insurance for field (400) employees and administrative (200) employees

Account analysis for month and year end

ADP payroll, including E-Verify

Work with auditors at year end close

Supervise accounting personnel and oversee office administration

2004-2008 Oakwood Homes LLC Accounting/Office Manager

Home Builder Construction Company

Preparation of financials, journal entries, accruals, job costing entries

Reconciled bank accounts and asset accounts

Supervise all accounting and administrative personnel

Payroll input, filing taxes

Analyze the job cost versus actual by lot and house

Input HUD statements, closings with banks and mortgage companies

401K and Insurance and Human Resource Administrator

Closing month and year end

1999- 2003 Pulse Data International Inc. Accounting/Office Manager

Distributor/Manufacturing of Low Vision Products

My responsibilities were for the U.S. and Canadian operations and offices

Financial statements, conversion of U.S. vs. Canadian dollar, monthly and year end closing

Reconciled bank and asset accounts, journal entries, accruals, depreciation schedule

Balanced and overseen an 80% cycle count monthly, semi annually in Canada

Supervised accounting and operations personnel

Calculated and analyzed cost of materials, overhead, and labor on all projects

Payroll done in house, submitted monthly, quarterly and yearly taxes

Overseen human resources from hiring to policies, benefits, 401K, worker’s compensation

Follow up on all collections and kept AR aging under 45 days approved all credit applications

1987-1999 Prince St Technology LTD Plant Controller

Carpet Manufacturing

Hired as Assistant Controller in 1987 was promoted to Plant Controller

Reconciled bank and asset accounts, journal entries, accruals, depreciation schedule

Input of payroll through ADP, benefits, policies, set up and overseen 401K program

Supervised accounting and administrative personnel

Plant Controller

Supervised all production and quality, scheduled and followed all orders to meet lead times

Purchased equipment as needed, staying within budgets

Prepared cost detail sheets for each project for overhead, materials, labor and waste

Approved entries to ensure was costed to proper project

Conducted a monthly cycle count and two complete semi-annual counts

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