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Customer Service Food

Location:
Manila, National Capital Region, Philippines
Salary:
13/HOUR 48HOURS IN A WEEK
Posted:
October 26, 2016

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Resume:

Jomar Bugarin Aguilar

Jeddah Address: Ahmad Al Attas Street,Al Zahra District. P.O box 4847 Jeddah 21412 Saudi Arabia

Philippine Address: Sto Cristo San Antonio Nueva Ecija

+966-**-***-**** / +639*********

acw8sm@r.postjobfree.com

OBJECTIVE:

Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background and ability to work well with people, which will allow me to grow personally and professionally.

QUALIFICATIONS:

Enthusiastic Food Service Worker with more than 7 years of experience.

Possess a Certificate in Food Handling and Safety; Hazard Analysis Critical Control Point; Bacteria and Food Contamination.

Faithfully adheres to the highest standards of hygiene, quality and customer service.

Friendly, outgoing and charismatic personality well suited for a fast paced, customer service oriented restaurant.

PROFESSIONAL EXPERIENCE:

HOTSTONE ITALIAN RESTAURANT

JEDDAH,KSA

HEAD WAITER / CASHIER

MAY 2013-PRESENT

Presents menus to guests and answer questions about menu items, making recommendations upon requests in a 100+ seat restaurant.

Enters orders into computers for transmittal to kitchen staff.

Clean all work areas, equipment, utensils, dishes and silverware and ensure they are stored appropriately in accordance to high level of hygiene policies and standards.

Stores food in designated containers and storage areas to prevent spoilage and increase shelf life.

Serves food and beverages to guests. Prepare and serve specialty dishes at tables as required.

Collects payments by accepting cash, check, or charge payments from customers.

Balances cash drawer by counting cash at beginning and end of work shift.

MCDONALDS AL JSIR (054)

DUBAI,UAE

CREW CHIEF/CASHIER

September 2008-2011

Receives customers pleasantly, takes orders, transmits to kitchen staff,serves and prepares bills.

Prepares food items such as hamburgers, fries as per established standards.

Maintains the equipment, such as oven and grill in proper condition.

Ensures cleanliness in the work station at all times.

Assists kitchen staff and outdoor delivery staff whenever such assistance is required.

Analyzes customer complaints and feedbacks for constant improvements.

Conducts trainings on newly hired staffs as per company’s standard.

Maintains chart of all available deals and products periodically and refresh such chart on daily basis.

TRAININGS AND SEMINARS ATTENDED:

FOOD SAFETY AND HACCP (JULY 20 – JULY 22 2008)

Mcdonalds Training Center

Sharja, United Arab Emirates

Food Safety and Sanitation

Hazard Analysis Critical Control Point

Bacteria and Food Contamination

CREW CHIEF SEMINAR

Mcdonalds Training Center (September 19, 2010)

Sharja, United Arab Emirates

Food Safety and Sanitation

Hazard Analysis Critical Control Point

Bacteria and Food Contamination

BALADIA TRAINING CENTER:

Jeddah,Kingdom of Saudi Arabia, (May 31 – June 3,2016)

Food Safety and Sanitation

Hazard Analysis Critical Control Point

Bacteria and Food Contamination

EDUCATIONAL BACKGROUND:

OUR LADY OF FATIMA UNIVERSITY

VALENZUELA,METRO MANILA

ASSOCIATE IN HOTEL AND RESTAURANT MANAGEMENT

(June 2004 – March 2006)

HIGH SCHOOL

ST.JOSEPH ACADEMY OF VALENZUELA CITY.

(June 1999 – March 2003)

SPECIAL SKILLS:

Team worker who is able to adapt in highly dynamic and changing situations.

Excellent problem solving and communication skills, with a focus customer service.

Detail-oriented, results-oriented, excellent interpersonal skills.

Able to work efficiently in a rush hour conditions.

Able to work under minimal supervision.

PERSONAL INFORMATION:

Date of Birth: 19 May 1986

Civil Status: Married

Sex: Male

Nickname: Jomar

Nationality: Filipino

Height: 5’8



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