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Customer Service Manager

Nevada, United States
October 26, 2016

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Lisa Delaney

*** ***** *** *** ***

Henderson, NV 89014


OBJECTIVE: Looking for an opportunity where my experience and educational knowledge can be utilized to the fullest.


Microsoft Word & Excel

Customer Service




ITT Technical Institute Henderson, NV

Obtaining Associates Degree in Computer and Electronics Engineering Technology March 2014 - Present

Vocational Technical Center of Las Vegas Las Vegas, NV Electronics Diploma

Work Experience:

Walgreens Las Vegas, NV

Store Floor Lead

August 1998 Present

Achieve and communicate store metrics and standards on a daily basis.

Capable of fulfilling all MOD (Manager on Duty) requirements.

Ensure open/closing checklist is followed.

Maintain and carry out Loss Prevention critical controls daily.

Responsible for carrying out visual and operational standards

MOS, floor-set directives, and store maintenance.

Initiate and follow up on corporate directives, communication.

Communicate obstacles and concerns to manager in timely matter.

Initiate training and uses available to enhance product knowledge.

Proficient in all Sales Associate responsibilities of the store. References: Available Upon Request

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