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Computer Science Information Technology

Location:
Nigeria
Posted:
October 26, 2016

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AJAYI OLUSOLA TEMITOPE

*, ******* *****, ********, ***** via Ojodu- Berger, Ogun state, Nigeria.

Tel No: 070******** & 080******** Email: acw8o1@r.postjobfree.com

PERSONAL DATA:

Date of Birth: February 3, 1985.

Nationality: Nigerian

State of Origin: Ogun State

Local Government: Abeokuta South

Sex: Female

Marital Status: Single

Religion: Christian

OBJECTIVES:

To build a viable career while contributing effectively, to the development of any organization I find myself, through appropriate implementation of improved designs and techniques.

PROFILE:

Ability to express technical information in a simple and analytical manner.

Well developed observation, analytical, and communication skills.

Able to function, optimally, as a member of a team.

Challenge-driven, with the belief that ‘there is always a better way of achieving an objective

Ability to remain focused under pressure.

EDUCATION:

Oct. 2010- Dec. 2010 Information and Communication Technology Training Center

College of Agriculture Kabba, Division of Ahmadu Bello University Zaria

Certificate in Computer Engineering and Troubleshooting

2008- 2009 Yaba College of Technology, Yaba, Lagos

Higher National Diploma (HND) in Computer Science

2004-2005 Yaba College of Technology, Yaba Lagos.

National Diploma (ND) in Computer Science

1995-2002 Dairy Farm Secondary School Agege Lagos State / Ajuwon High School,

Ajuwon Ogun State.

Senior Secondary School Certificate

1990-1995 Unity Primary School Agege, Lagos State.

First Leaving School Certificate

WORK EXPERIENCE:

Ecobank Nig Ltd 2013 – 2016

Position Held : CUSTOMER CARE

Duties:

•Customers Relationship

• Improve customers’ banking experience with the bank by ensuring that the customers are attended to promptly and all their challenges are resolved without delay

•Establish and promote cordial relationship with customers, ensuring prompt attendance to their inquiries and solving their problems to grant them maximum satisfaction Reactivation of Account

•Ensure that customers’ confidential information is properly protected and only used for official purposes Identify and assess customers’ needs to achieve satisfaction

•Provide accurate, valid and complete information by using the right methods/tools

•Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution

•Provide information to customers on their account status and account balances

•Ensure that all the bank’s policies and procedures, code of conduct and regulatory guidelines are strictly complied with in the process of discharging duties

Position Held: CARDS AND E-BANKING

Duties:

•Reconfiguration of POS

•Distribution of POS to Customers

•POS support staff

•Troubleshooting potential problems

•Dispute Resolution of POS

•Creation of EcoMobile

•Internet Banking creation

•Creation of ATM cards for Customers

AHMADU BELLO UNIVERSITY (COLLEGE OF AGRICULTURE) KABBA, KOGI STATE

NATIONAL YOUTH SERVICE CORPS (N.Y.S.C) July 2010 – July 2011

Information Technology Department

Duties:

Maintenance

Computer instructor

Coupling of Computers

Administrator

Installations

Computer Lecturer

Formatting

Card center Nig. Ltd. (Subsidiary of CHAMS Plc) 8, Louis Solomon Close, Victoria Island, Lagos State

Industrial Training 2006-2007

Duties:

Producing ATM Cards

Printing of ID cards in any Format (Hardware and Software)

Embossment of ATM cards

Maintenance

Office Excel & Microsoft word Administrator

Database Administrator

Collation of Data / Data Entering

Encoding of ATM Cards

INTERESTS / HOBBIES:

Reading, Traveling and Learning

REFEREES:

Mr. K. Ogunbotu

Senforce Insurance Brokers

Plot 1146 Amodu Ojikutu Street off Saka Tinubu Street

Victoria Island

Lagos State.

Primate (Engr) J.O. Odebunmi (Jp)

JERTOD NIG. LTD

P O BOX 55112 IKEJA

Lagos State.



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